Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Phoenix, AZ provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1818 W Montebello Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Phoenix, AZ!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
446 reviews
5 stars
268
4 stars
73
3 stars
30
2 stars
15
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting their willingness to listen and provide personalized service.
Haircut Quality
Feedback on haircut quality was mixed, with several customers expressing dissatisfaction due to haircuts not matching their requests or being poorly executed.
Wait Times
Customers appreciated the online check-in system, but some reported long wait times and issues with prioritization.
Staff Competence
While some stylists received high praise for their skills, others were criticized for lack of experience or not following customer instructions.
- MMMommaDec 30, 20251.0The person who attended to two of my children did it completely wrong, I cut the boy's eyebrow by accident, and I cut the girl too much not as they told her, I feel very upset, I don't recommend that place 12/28 6:30 pm
- AAAnnaOct 28, 20255.0Very friendly staff , Great hairdresser , prices very reasonable.
- ERE ROct 25, 20255.0Wade is SERIOUSLY TALENTED!!! I feel like I stepped out of the pages of Vogue with all the compliments I've gotten!
- TDTEREZA DOct 2, 20254.0I know that this company does not have a great reputation but honestly I go out of my way to come here. They have great customer service and I really feel like they listen to what your asking for. My only complaint is the price but that's something I can't hold against this location or the staff accountable for. I prefer this place over the Mexican places at mercado de los cielos tonbe honest. (I am Mexican) It's just that in comparison this place is much better all around. I also really like the way you can check in online prior to arrival, like a doctor's appointment. Also it helps that they keep a history of what you asked for last visit. This touch makes it a bit more personal and like they really care to make your experience better.
- DPDaniel PerdomoOct 1, 20251.0It was my first time going there, and I asked for a low taper fade. But somehow they even messed that up, I paid $21 for that cut, all I did was waste time and money. I don't recommend going there even for a small change, I'm never going back again.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips at Christown Spectrum Mall offer?
Great Clips provides haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling like updos, and in select salons, perms.
Can I check in online to save time before visiting the Great Clips salon?
Yes, you can use Online Check-In via the Great Clips app or website to add yourself to the waitlist, view estimated wait times, and receive ReadyNext texts to be notified when your wait time is about 15 minutes.
Do I need an appointment to get a haircut at this Great Clips location?
No appointment is necessary. Great Clips operates as a walk-in salon, but you can use Online Check-In to save time by adding your name to the waitlist before arriving.
What are the operating hours for Great Clips at 1818 W Montebello Ave?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 10:00 AM to 4:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips at this location offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Is the salon accessible for guests with disabilities?
Yes, this Great Clips location has a wheelchair accessible entrance to accommodate guests with disabilities.
What payment options are accepted at Great Clips in Phoenix?
This salon accepts major credit cards, including Visa and Mastercard, and also allows debit card payments. Cash is not required.
Which nearby restaurants can I visit before or after my haircut at Great Clips?
You can enjoy a meal at nearby places such as Bamboo Asian Kitchen, The Halal Guys, Naughty Tacos, Ono Hawaiian BBQ, and Cicis pizza restaurant, all located close to Christown Spectrum Mall.
How can I conveniently get to Great Clips at Christown Spectrum Mall using public transit?
The salon is near the Melrose Metro Light Rail Station and 19th Avenue/Montebello station, making it accessible via Phoenix's light rail system.
Are there any nearby stores where I can shop or pick up other products during my visit to Great Clips?
Yes, nearby shopping options include Phoenix Spectrum Super Target Store, Ulta Beauty for cosmetics and hair supplies, and CVS Pharmacy inside the Target store for convenience needs.