Brand Certified
Great Clips
4.1(398 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
4312 E Cactus Rd, Phoenix, AZ
85032, United States
Certified by Great Clips • Feb 22, 2026
(602) 996-0498
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/az/phoenix/4312-e-cactus-rd
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Phoenix, AZ provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 4312 E Cactus Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Phoenix, AZ!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.1
398 reviews
5 stars
251
4 stars
61
3 stars
16
2 stars
7
1 star
63
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Doug and Amira received consistent praise for their excellent haircuts and customer service, with many customers expressing loyalty to them.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and issues with management, leading to customer dissatisfaction.
Inconsistent Haircuts
Customers reported a mix of experiences with haircuts, with some receiving great results while others experienced significant dissatisfaction and uneven cuts.
Operational Hours
Multiple customers expressed frustration over the business's closing hours and policies, particularly regarding online check-ins and being turned away before closing time.
- SSS2 days ago5.0Jasmine gave me the cutest haircut Ive ever had in 20 minutes. very talented!
- ASankita singhJan 9, 20265.0I went for a haircut and I wanted a change in hairstyle. The stylist Uma greeted me with a smile and was very patient and did exactly what I wanted. I wanted bangs and a trim without compromising on my hair length and she did a fantastic job. My spouse and friends loved my new style. I recommend her if you want a nice hair stylist.
- JMJoe MarquisJan 6, 20261.0Honestly, I feel if you post that you're open til 8pm, that means you're OPEN til 8pm. I got there 20 minutes before hand, only to be greeted by locked doors. The manager inside seemed unphased to be turning away a customer. I WON'T BE BACK!
- JHJennifer HalsteadJan 3, 20261.0I went in for a 1/2 inch baby trim and she cut 2 inches and then argued she had to do "shaping". This was supposed to be a baby trim nothing more. I've been trying to grow my bangs out and she just set me back another year in and half because my hair doesn't grow fast at all. I typically go to a stylist back home so this was just to get me by. 10outta10 do not recommend, so so so disappointing.
- JWJay walkerNov 19, 20253.0Average experience
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Village Center in Phoenix offer?
Great Clips offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drys, and hair styling including updos. Some salons may offer perm services.
Can I save time by checking in online at Great Clips Village Center?
Yes, you can use Online Check-In via the Great Clips app or website to see estimated wait times and add yourself to the waitlist, saving time before visiting the salon.
Do I need an appointment to get a haircut at Great Clips Village Center?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist.
What are the operating hours for Great Clips at 4312 E Cactus Rd?
The salon is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Is Great Clips Village Center accessible for wheelchair users?
Yes, the salon has a wheelchair accessible entrance to accommodate customers with mobility needs.
What payment options are accepted at Great Clips Village Center?
The salon accepts major credit cards including Mastercard and Visa, and also accepts debit cards. Cash is not required.
What haircare products are available for purchase at Great Clips?
Great Clips sells exclusive branded products like Solutions by Great Clips®, Tea Tree Solutions, and GRIT @ Great Clips™, as well as popular commercial brands such as American Crew®, Paul Mitchell®, and Sexy Hair®.
Are there dining options near Great Clips Village Center?
Nearby dining options include Yasu Sushi Bistro, Teazona Dumpling & Noodle Asian Kitchen, Cafe Kobe, Subway, The Oink Cafe, and Starbucks, perfect for grabbing a meal before or after your haircut.
What public and government service locations are near Great Clips Village Center?
Close by are the US Army Recruiting Station - Paradise Valley, Paradise Valley Marines Recruiting Station, US Navy Enlisted Recruiting, and Army Recruiting Paradise Valley, which might be useful if you need to visit any recruiting offices in the area.
Are there fitness or wellness centers near Great Clips Village Center?
Yes, nearby fitness and wellness places include Arete Throws Nation (a gym and sports venue), CrossFit Magna, SkinbyBeth (for beauty and hair removal services), and Nails Spa 101 for nail care.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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