Great Clips in Phoenix, AZ provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 4737 E Greenway Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Phoenix, AZ!
Customer experiences with haircuts are mixed, with some praising the skills of specific stylists while others report dissatisfaction with uneven cuts and poor listening to requests.
Staff Attitude
While many customers appreciate the friendliness and professionalism of the staff, there are notable complaints about rudeness and unprofessional behavior from certain stylists.
Convenience
Customers generally find the online check-in system convenient, although there are complaints about discrepancies in wait times and service availability.
Overall Experience
The overall sentiment is divided; while some customers have had excellent experiences and plan to return, others express frustration and disappointment, leading to a lack of consistency in customer satisfaction.
BD
B D
Dec 27, 2025
1.0
I just had the worst haircut in my entire life at the Greenway location. The guy didn't even have the curtesy to wipe down my face and neck. Everything is uneven and half finished.
AA
Aakash
Nov 28, 2025
5.0
Came in for a haircut, checked in on their site ahead of time and walked right in—no wait at all. My barber was awesome, she did a great job!
JW
Jennifer Woodard
Oct 9, 2025
5.0
Today was a big day! I took my 3 year old to get her very first haircut! Ashley was absolutely wonderful from start to finish. I told her I didn’t want to take too much off because we wanted to keep my daughter’s natural layers and curls, and she did exactly that. She was so kind, patient, and gentle. My daughter felt comfortable the whole time and left smiling (and looking adorable!). It was the perfect first haircut experience. Thank you Ashley for making it so special. Big shout out from Palmer too!
RM
Ray Medhus
Sep 25, 2025
5.0
Sophia always does a great job at giving me just the right haircut. She is always professional, knowledgeable, caring and courteous.
CH
Curtis Huette
Sep 18, 2025
5.0
Sharday is the best. Always a great haircut and fun to chat with.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Greenway & Tatum offer?
Great Clips Greenway & Tatum provides haircuts for men, women, kids, and seniors, including bang, neck, and beard trims. Other services include shampoo, blow dry, hair styling, and select salons offer perms.
Can I schedule an appointment or do I need to walk in for a haircut?
Great Clips is a walk-in salon; no appointment is necessary. You can walk in anytime or use Online Check-In to add yourself to the waitlist and save time.
What is Online Check-In and how does it benefit me?
Online Check-In lets you see estimated wait times and add your name to the waitlist before arriving. You can sign up for ReadyNext text alerts to get notified when your wait is about 15 minutes, reducing time spent waiting in the salon.
What are the salon's hours of operation?
Great Clips Greenway & Tatum is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays 8:00 AM to 6:00 PM, and Sundays 9:00 AM to 5:00 PM.
Are Great Clips salons open on holidays?
They are closed on Thanksgiving Day and Christmas Day. Hours for other holidays vary, so it is best to check with the local salon before visiting.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Can I request a specific stylist using Online Check-In?
No, Online Check-In does not allow stylist requests. However, you can request a stylist when you arrive, but this may increase your wait time. Great Clips uses ClipNotes to ensure consistent haircuts regardless of the stylist.
What nearby places can I visit while waiting or before my haircut at Great Clips Greenway & Tatum?
Nearby places include Starbucks for coffee, Safeway for grocery shopping or pharmacy needs, Marble Slab Creamery for ice cream, and several restaurants like ZENSHI Handcrafted Sushi and Streets of New York pizza. You can enjoy a snack or run errands nearby during your wait.
Are there other beauty or hair salons near Great Clips that I could visit?
Yes, Chris Le Salon and another Great Clips salon are nearby for additional beauty and hair services, providing options if Great Clips Greenway & Tatum is busy or closed.
What nearby businesses provide convenient services related to grooming and personal care?
Nearby businesses include G and J Alterations for tailoring services, Pat's Green Cleaners for dry cleaning, and Fancy Nails nail salon. These places provide complementary services that might be useful during your visit.