Great Clips

4.1
692 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Phoenix, AZ provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 4501 E Thomas Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Phoenix, AZ!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
4501 E Thomas Rd, Phoenix, AZ
85018, United States

Hours

Reviews

4.0
689 reviews
5 stars
406
4 stars
128
3 stars
41
2 stars
11
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on haircut quality; some customers praised specific stylists while others reported poor cuts and rude service.

Customer Service

Numerous complaints about unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Online Check-In

Many customers appreciated the convenience of online check-in, although some experienced issues with wait times and service.

Cleanliness

Several reviews mentioned cleanliness issues within the salon, indicating a need for better maintenance.

Staff Competence

Inconsistent experiences with staff skills; some stylists received high praise while others were criticized for their lack of ability.
  • LH
    Lori Harker
    6 days ago
    1.0
    They would take 100.00 bill and when I went to get change they put me down as a walk out and wouldn't take my coupon that I got for signing up with my email...omg not going back..my friend says my hair looks choppy and uneven...good thing it grows back...then she pretends to call the manager and can't do anything besides charge 19.00 and gives me a business card that says Colleen is the manager and that number sent me to a recording to go online..help..I know it's not cool and by the way papa John's next store where she recommended i go doesn't take hundreds either..ty Frys..now I feel cheap and cheated..lol..good luck..
  • CH
    California Hippie
    Nov 29, 2025
    5.0
    Lesly is amazing. She did my hair exactly the way I wanted it.
  • JC
    Joe Czech
    Nov 2, 2025
    5.0
    All I can say is that it is a lot better than the barber shop. I will never go to any barber shop again.
  • LA
    latasha ashley
    Oct 2, 2025
    5.0
    A great experience, checked in online and the wait was minimal. The employees were great.
  • RK
    Ryan Klock
    Sep 27, 2025
    5.0
    Been coming with my family to this location for years and every experience with the stylists is always top notch. Would highly recommend!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.