Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Phoenix, AZ provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1937 W Union Hills Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Phoenix, AZ!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
379 reviews
5 stars
204
4 stars
71
3 stars
21
2 stars
9
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Haircut Quality
Mixed reviews on haircut quality; some customers received excellent cuts while others experienced poorly executed styles.
Staff Friendliness
While some stylists were praised for their friendliness and attentiveness, others were criticized for their lack of warmth and engagement.
Consistency
Customers noted inconsistency in service quality, with some visits resulting in great experiences and others in significant dissatisfaction.
- JJJane1 day ago5.0I have always been impressed with the professional quality of care here. My latest go to is Lilly. She’s patient with my hair style requests. She adds her creative input, grabs those scissors and I always come out looking great. 😌
- DDD D3 days ago1.0I was here today 2, times to get my hair cut simply 2, on sides and 5, on top the lady cut my hair screwed it up so haircut was done horrible I have not had such horrible experience, she is the worst, and she doesn't know how to run a coupon pay the full price for screw up haircut, her description skinny tall with prescription glasses young lady didn't catch the name I don't recommend hir watch out if you see her she works on the second seat from the register
- SPSanat PandeyJan 4, 20265.0Great haircut — I really liked the result. I had the same stylist as last time (I believe her name might be Lilly, the white lady). She’s very skilled and does a professional job. I felt she could be a bit more friendly to make the experience even better, but this time she was noticeably friendlier, and I appreciated that. Wishing her all the best. Visited on 01/04/2026 at 9:15 AM.
- TBTimothy BuckDec 28, 20251.0I recently had the worst haircut of my life at this place. And I tipped that lady because of the automatic prompt at the payment terminal! I got home and looked in the mirror and suddenly understood why she got done so fast. I’ve been reminded of this train wreck of a haircut every time I looked in the mirror since. Never again.
- SWSir WillDec 4, 20254.0I enjoy seeing new faces every few times I come in, but Lily, you really need an attitude adjustment. My wife says you did nothing but belittle me the whole time you were cutting her hair and I really don't think I did anything to warrant how rude you were to me before even that. As a professional, you did your job, but as a human being...You are just mean. And that's no way to make friends. I didn't tip you for that reason alone. I'm sorry.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips at 1937 W Union Hills Dr offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, neck trims, shampooing, conditioning treatments, styling, and perms (at select locations).
Do I need to make an appointment to get a haircut at Great Clips Union Plaza?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to add your name to the waitlist and save time.
How does Online Check-In work and how can it save me time?
Online Check-In lets you add yourself to the salon’s waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes, reducing time spent waiting at the salon.
What are the operating hours of Great Clips at 1937 W Union Hills Dr?
Open Monday through Friday from 8:00 AM to 8:00 PM, Saturdays until 7:00 PM, and Sundays until 6:00 PM. Closed on Thanksgiving and Christmas Day.
Can I request a specific stylist when I check in online at Great Clips?
No, stylist requests are not available through Online Check-In. However, you can request a stylist upon arrival, but this may increase your wait time.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Are payment options like credit cards accepted at Great Clips Union Plaza?
Yes, Great Clips accepts payment by MasterCard and Visa credit cards.
What nearby places can I visit before or after my haircut at Great Clips Union Plaza?
Nearby you can visit Julia's Nails for nail services, Little Caesars Pizza for a quick meal, and Hobo Central train station for convenient transportation.
How can nearby transit options help me get to Great Clips Union Plaza?
Hobo Central is a nearby train station that provides public transportation access, making it easy for customers to visit Great Clips without needing a car.
What beauty and grooming services are available near Great Clips Union Plaza?
In addition to Great Clips, nearby you can find Julia's Nails for nail and beauty services, and Brows Threading Salon for hair removal and beauty treatments.