Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Phoenix, AZ provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1928 E Highland Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Phoenix, AZ!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
543 reviews
5 stars
346
4 stars
82
3 stars
30
2 stars
14
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality were mixed, with some praising specific stylists for their skills and friendliness, while others reported rude behavior and poor haircuts.
Wait Times
Many customers appreciated the convenience of online check-in, but some experienced long waits or issues with their reservations.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with tools and workstations, which negatively impacted customer perceptions.
Pricing
Customers generally found the pricing to be affordable, especially with available coupons, but some felt the quality did not match the low cost.
Staff Competence
There were significant concerns about the competence of some stylists, with multiple reports of unsatisfactory haircuts and lack of professionalism.
- CGChris G3 days ago5.0I always come in here to have my hair cut and Iv never been disappointed. This is a bit different. As a man, I was a bit concerned about asking a chain store for a beard trim. Typically, they say go to an actual barber. But, I went for the jump. I was absolutely blown away how specific and detailed this lady was. She spent a good 15-20 minutes going over every single part of my beard and mustache like a master shelf cooks lobster. The detail was incredible and the results show. I sure wish I got her name but take it for what it's worth, they know their stuff here. I figure this store being in a nicer area demands a higher standerd then usuall, as Iv had slight issues with other great clips. This is my store and will always be.
- DSDavid SmithJan 3, 20261.0Pretty obvious that the person who was up to cut my hair didn’t want to be there or know how to cut hair with clippers into a tapered manner. I left and will not be back… I now see why there’s no wait time - no customer base or loyalty on behalf staff.
- AKAhmad KhamashDec 27, 20255.0Thank you Martha you were super nice and gave me a great cut and beard trim!!
- JLJenny LeeDec 5, 20255.0Great Clips, 1928 E Highland Ave Ste F103, Phoenix, AZ 85016 Awesome skill and service
- MGMonarch GirlNov 20, 20255.0Honestly, all the women here are amazing and they really do their best!!!! Thank you so much to Monica Shepheard for reshaping some of my hair. It was great the first cut too. It just needed to be re-shaped a little bit but thank you so much! 😊
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips Camelback Colonnade offer?
We provide haircuts for men, women, kids, and seniors, along with beard, bang, and neck trims. Additional services include shampoo, blow dry, and styling such as updos. Some salons may also offer perms.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. We accept walk-ins anytime. You can also use Online Check-In to join the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In lets you add yourself to the waitlist and view estimated wait times. You can also sign up for ReadyNext text alerts that notify you when your wait is about 15 minutes to reduce your time spent at the salon.
What are the Great Clips Camelback Colonnade's hours of operation?
We are open Monday through Friday from 8:00 AM to 8:00 PM, and on weekends from 8:00 AM to 6:00 PM. We are closed on Thanksgiving and Christmas Day.
Where is Great Clips Camelback Colonnade located?
Our salon is located at 1928 E Highland Ave, Suite F103, Phoenix, AZ 85016, inside the Camelback Colonnade shopping center.
What payment methods are accepted at Great Clips Camelback Colonnade?
We accept payments via Mastercard and Visa credit cards.
Are Great Clips salons wheelchair accessible?
Yes, our salon at Camelback Colonnade has a wheelchair accessible entrance for customers.
Can you recommend nearby locations to visit before or after your haircut at Great Clips?
Yes! You might enjoy dining at Dori Hand Roll and Ramen for Japanese cuisine, or Broken Yolk Cafe if you're looking for breakfast or brunch. For fitness enthusiasts, Orangetheory Fitness is also nearby.
How can nearby facilities like Navy Federal Credit Union help customers visiting Great Clips?
If you need banking services while visiting, Navy Federal Credit Union is nearby, allowing you to conveniently manage your finances before or after your haircut appointment.
What can I do if I want to grab a coffee close to Great Clips Camelback Colonnade?
Starbucks is located near our salon, making it easy to enjoy a coffee or smoothie either before or after your haircut.