Business Details
About
Hair SalonBeauty Salon
Great Clips in Phoenix, AZ provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3122 E Camelback Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Phoenix, AZ!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
188 reviews
5 stars
123
4 stars
25
3 stars
7
2 stars
7
1 star
26
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customer experiences with stylists vary significantly, with some praising their skills and others reporting poor haircuts.
Customer Service
While many customers appreciate the friendly and helpful staff, there are instances of negative interactions and unprofessional behavior.
Wait Times
Most customers report short wait times, especially with online check-in, contributing to a positive experience.
Cleanliness
The salon is generally noted for being clean and well-maintained.
Mixed Experiences
Overall, customer satisfaction is mixed, with some loyal patrons and others expressing frustration over inconsistent service.
- AVAngel VALADEZOct 23, 20255.0I love the way Martha cuts my hair. She's the best very caring. Keeps me coming back..
- ABAllie BrownOct 8, 20255.0Needed a quick trim and Christy was nice and helpful. Took less than 10 minutes. Would recommend.
- XSxayro santacruzAug 26, 20251.0There’s a whole 30 minutes before they close and they denied me even after the fact that I told the hairdresser that I’m on the waitlist. So what’s the point of sticking around and get paid to do nothing? Other great clips go out of their way to cut your hair with less than 10 minutes of closure time. I work 20 days straight and the one time I get out “early” enough to get a haircut I’m told to come in tomorrow morning. Take off that hair apron if it’s not needed Mr.Dingus! 8-26-25 time 7:30pm
- JJJakeJul 23, 20255.0I love this place. Everyone is awesome and does a great job. Martha is our favorite because she is wonderful!
- MAMark AlireJul 19, 20251.0They're too busy having a party in there to cut my hair, 5 workers, 1 haircut, and me, and they were celebrating a birthday, sorry, I posed.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Biltmore Plaza offer?
Great Clips Biltmore Plaza offers haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blowouts, styling, and perms at select salons.
Do I need an appointment to get a haircut at Great Clips Biltmore Plaza?
No appointment is necessary. Great Clips is a walk-in salon, although you can use Online Check-In to save time by adding yourself to the waitlist before arriving.
How does Online Check-In work at Great Clips?
With Online Check-In, you see estimated wait times for the salon, add yourself to the waitlist, and receive a ReadyNext text alert 15 minutes before your haircut, reducing your in-salon wait time.
What are the operating hours for Great Clips Biltmore Plaza?
Monday to Friday: 8:00 AM to 8:00 PM; Saturday and Sunday: 8:00 AM to 6:00 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips sell haircare products?
Yes, Great Clips offers exclusive branded haircare products like Solutions by Great Clips®, along with commercial brands such as American Crew®, Paul Mitchell®, and Sexy Hair®.
What payment options are accepted at Great Clips Biltmore Plaza?
The salon accepts major credit cards including Mastercard and Visa.
Are Great Clips salons wheelchair accessible?
Yes, Great Clips Biltmore Plaza has a wheelchair accessible entrance for customer convenience.
Which nearby places can I visit before or after my appointment at Great Clips?
You can enjoy a coffee at Starbucks, dine at ZENSHI Handcrafted Sushi or Matt's Big Breakfast, or shop at Biltmore Plaza Shopping Center, all within close proximity to Great Clips.
Are there convenient financial services near Great Clips for quick errands?
Yes, nearby financial services include The Exchange Network ATMs, Coinme currency exchange, and Western Union money transfer services, making errands easy before or after your visit.
Can I find other hair salons or beauty services near Great Clips Biltmore Plaza?
Yes, there is another Great Clips location nearby, as well as charlie Nails and Hello Laser for hair removal and beauty treatments.