Brand Certified
Great Clips
4.5(382 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
12228 N Cave Creek Rd, Phoenix, AZ
85022, United States
Certified by Great Clips • Feb 22, 2026
(602) 923-3222
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/az/phoenix/12228-n-cave-creek-rd
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Phoenix, AZ provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12228 N Cave Creek Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Phoenix, AZ!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.5
382 reviews
5 stars
285
4 stars
49
3 stars
11
2 stars
14
1 star
23
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Many customers praised the skills and attentiveness of various stylists, particularly Eric, Dayna, and Austin, highlighting their ability to execute desired haircuts and provide personalized service.
Customer Service
The staff received positive feedback for being friendly, professional, and accommodating, creating a welcoming atmosphere for clients.
Mixed Experiences
While many reviews were positive, there were notable complaints about inconsistent haircut quality and a few negative experiences with specific stylists.
Cleanliness and Environment
Customers appreciated the clean and pleasant salon environment, contributing to a positive overall experience.
Loyalty and Recommendations
Several customers expressed loyalty to specific stylists and recommended the salon to others, indicating a strong customer base despite some dissatisfaction.
- KJKyla JohnstonFeb 17, 20265.0True did a great job! Listened to what I wanted to do with my hair and executed it perfectly! Even recommended a nice oil that feels great in my hair.
- RJRodney JSFeb 13, 20265.0Super fine haircut and good comversation too. Salon is clean and quiet with lots of shopping near too. Easy to spot from the road as well.
- JCJoe CollinsJan 31, 20265.0I wuzz there
- BBBillJan 30, 20265.0Austin does a great job on my hair. He seems to get it. Glad he is there!
- GCgene calahanJan 22, 20265.0Friendly and proficient stylist.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips offer at the Hayden Plaza location?
Great Clips provides haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. They also offer shampooing, blow drying, hair styling including updos, and perms at select salons.
Can I schedule an appointment at Great Clips in Phoenix, AZ?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to add your name to the waitlist and reduce your wait time.
How does the Online Check-In feature work?
You can add yourself to the waitlist through Online Check-In, view estimated wait times, and receive ReadyNext text alerts when it's nearly your turn, helping you spend less time waiting in the salon.
What are the regular operating hours for Great Clips at 12228 N Cave Creek Rd?
The salon is open Monday through Friday from 8:00 AM to 8:00 PM, Saturdays from 8:00 AM to 7:00 PM, and Sundays from 8:00 AM to 6:00 PM.
Does Great Clips at this location offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What payment options are accepted at the Great Clips Hayden Plaza salon?
They accept major credit cards including Mastercard and Visa, and also debit cards. Cash is not required.
Is this Great Clips location wheelchair accessible?
Yes, the salon has a wheelchair accessible entrance for customers with mobility needs.
What nearby places can I visit around Great Clips at Hayden Plaza?
Near Great Clips, you can visit T-Mobile for mobile phone needs, Huff Athletic Club for fitness activities, and Biagio Nails & Spa for nail care and beauty treatments.
How can visiting nearby places enhance my trip to Great Clips?
You can combine your visit by stopping at nearby spots like Phoenix Jazzercise for a workout or grabbing a bite at Filiberto's Mexican Food before or after your haircut, making the most of your time in the area.
Are there other beauty or wellness businesses close to Great Clips at Hayden Plaza?
Yes, several nearby businesses include Beyoutiful Body & Spa, Bare Glow LLC, Amate Beauty LLC, and She'Beauty Spa Studio, offering additional beauty and wellness services close to Great Clips.
Brand Certified Facts from Great Clips
Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website