Great Clips in Phoenix, AZ provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1820 W Northern Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Phoenix, AZ!
Many customers praised specific stylists for their skills and attention to detail, with several mentioning great experiences with individuals like Noemi, Jessica, and Mary.
Customer Service
Feedback highlighted a mix of excellent and poor customer service experiences, with some stylists being friendly and accommodating, while others were reported as rude or dismissive.
Wait Times
Customers appreciated the quick service and short wait times, especially when using the online check-in system, though some reported long waits during busy periods.
Mixed Experiences
While many reviews were positive, there were notable complaints about inconsistent service quality, particularly with certain stylists leading to dissatisfaction.
AF
Amber Frederick-Flower
4 days ago
5.0
My son and I go to the Northern Ave. location and we always request Jessica to cut our hair. My son has been getting his haircut by her since he was just a little one, and he’s now 14 years old. She ALWAYS does such a good job. I always trust her with our hair. I also love the relationship we have built with her. We always check in online, so we really don’t have to wait too long. They always keep their location clean and tidy. Everyone is friendly and never rude. I highly recommend this location and I especially recommend Jessica for great haircuts.
MH
Michelle Huffman
Jan 4, 2026
5.0
Great service by accomplished stylist
NB
Noah Binder
Dec 28, 2025
5.0
Noemi was awesome! Great haircut, and she made my beard look good too. Highly recommended.
AJ
Andrea Johnson
Dec 21, 2025
5.0
The stylist that did our eight years old son's haircut did a great job with him and was very gentle with him
DB
Diana Brest
Nov 24, 2025
5.0
Love this place & staff. Shea,Julie,Nikki,& everyone are awesome
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips 19th Ave & Northern offer?
Great Clips offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, and styling services. Some salons also offer perms.
Can I skip the wait by checking in online at Great Clips?
Yes, you can use Online Check-In via the Great Clips app or website to add yourself to the waitlist and receive a text alert when your wait time is about 15 minutes.
Is an appointment needed for a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can check in online to save time.
What are the payment options at Great Clips 19th Ave & Northern?
Great Clips accepts Mastercard and Visa debit and credit cards for payment.
What are the regular operating hours for Great Clips at 1820 W Northern Ave?
They are open Monday to Friday from 8 AM to 8 PM, Saturdays from 8 AM to 6 PM, and Sundays from 9 AM to 5 PM.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Are Great Clips salons wheelchair accessible?
Yes, Great Clips has wheelchair accessible entrances to serve all customers.
Which restaurants are nearby Great Clips at 19th Ave & Northern?
Nearby restaurants include Ms. Martha's Caribbean Kitchen, Einstein Bros. Bagels, Starbucks, Fired Pie, Lily's Brunch, NoRa Asian Fresh, Taco Chingon, and Tacos El JEFE Phoenix.
What dining options should I consider near Great Clips if I want a quick meal before or after my haircut?
You can grab a quick bite or coffee at Einstein Bros. Bagels, Starbucks, or Quik Burrito, all located near Great Clips.
Are there any gyms or fitness centers near Great Clips at 1820 W Northern Ave?
Yes, The Camp Transformation Center and Rhythm and Iron are gyms located nearby if you want to get a workout in before or after your salon visit.