JCPenney Salon

Reviews

• LS

  Lucy-Ann Smith

  Mar 6, 2026
  5.0
  I booked Alisha and she did an amazing job with highlights, cut and style. I highly recommend Alisha and am thrilled I have now found my new stylist.
• AO

  Arilmi Ortiz

  Nov 28, 2025
  5.0
  Awesome hair style I received from Kathy Nguyen...thank you. I appreciate you styling & cutting my hair.
• AD

  Amanda Driver

  Nov 9, 2025
  1.0
  Me and my sister went in to get hair cut, color, and eyebrows done. The hair stylist Kathy (i dont know if its spelled differently) was rude! She was not wanting to do our hair which would have been fine if she would have just said that and we would have gone elsewhere. Instead she told us she won't give us the color we wanted or the style she was very unprofessional and was not confident as a stylist. She tried to give us a quote I said the money amount was fine but she wasn't making me feel confident. So was extremely rude the proceed to increase the price everytime I said the new amount was still fine. I had saved a lot of money to get this done and be prepared for the amount. She made me and my sister feel like we were beneath her and broke, almost as if she didnt believe we were able to pay. She made it feel as though she just didnt want to do our hair and was finding every possible way to not do our hair. My sister was so upset by the way she was speaking to us that she cried and I was so mad to be talked down to like we are not people. She then proceeded to say how it was my fault that she was not comfortable because of me?! All I said was what we were looking for and that i was ok with the price even tho she just kept throwing higher numbers i was still ok with it!! But she blamed me?! Nonetheless we went to a professional salon and we were able to get the hair style we wanted with a cut and eyebrows done for both of us and I am so happy thanks to the other salon. I would NOT recommend this salon to anyone under any circumstances! If the stylists dont want to do hair they shouldn't book people. And definitely not ok to treat customers the way this lady did. The receptionist however was very sweet understanding and tried her best to help. This should be rated the worst salon in this area!! The one picture is my before when I showed up to this salon. The second picture is my after at the salon I ended up being able to get into after the horrible treatment here and it is exactly what I expected and asked for that this stylist here claimed she couldn't do even tho I was willing to pay whatever it took. Im happy the other salon was able to get us in and treated us so amazing. To this salon whoever reads this do better, treat others with respect or dont be in this field of work. I encourage anyone looking to get their hair done here PLEASE DONT! YOU WILL BE TREATED POORLY AND YOU WILL NOT BE HAPPY WITH YOUR HAIR!!
• JO

  James Ortega

  Apr 8, 2021
  5.0
  Thank you for having it ready!!