Mixed reviews on service quality; while some customers praised the staff for their friendliness and professionalism, others reported rushed services and unsatisfactory results.
Customer Experience
Many customers enjoyed a relaxing atmosphere and felt welcomed, but several expressed dissatisfaction with the treatment they received, citing rudeness and poor communication from staff.
Nail Quality
While some clients were pleased with their nails and pedicures, others reported issues with nail durability and accuracy in color and design, leading to disappointment.
Management Issues
Several reviews mentioned concerns about management and ownership, including complaints about handling customer complaints and service inconsistencies.
KK
Kari Kirfman
4 days ago
5.0
I got my eyebrows done, and I’d drive 2.5 hours back here to ask Ann to do them again. I have strong eyebrows as is, but the care and precision she took in getting them just right created a loyal customer. ✨⭐️
LB
Lara Brooks
Feb 18, 2026
5.0
If you want 5-star reviews and want to remove negative reviews from Google, contact me via my profile; my contact details are listed there.
GG
Gianni
Feb 15, 2026
1.0
I’ve been here for the course of almost two years. I did not have a great experience with the rushed process of me and my moms nails. The nail techs were very rough with our cuticles, making my moms skin bleed as well as mine. Getting frustrated after turning down additional services and being requested over and over. I believed I would have a relaxing experience due to me wanting to relax and felt stressed. I don’t know if there was frustration felt and comments between the techs but it didn’t feel like a comfortable atmosphere. IOne of my feet look completely different than the other and it’s not not noticeable. Multiple coats on my toe and it looks like a 5D toe nail with only gel. Nail polish so thick each toe is falling off. I felt highly embarrassed and the fact that the owner got into my moms conversation advising that I’ve been there many times before and asking if I’m her daughter. Just because I’ve been there before does not mean I don’t have the right to not be happy with a service. I’ve never had an issue with him and he’s always been nice but I just don’t know what happens this time around. If you knew something seem wrong you could’ve offered to speak with me privately instead of in front of others. I spoke highly of this place to my mom only to have a bad experience and for her to feel like she couldn’t speak for herself. My expressions were upset about the whole situation. The nail tech assisting my mom let go of her foot and it slammed down hurting my mom as she’s older with no notice. My nail tech also dropped my foot and mind you I’m pregnant. I just felt really bad. I won’t be coming here again. Despise we still have a tip out of respect. My nail polish fell in one day on my feet.
Editing my current review my third toe nail polish fell off in less than a week. I had to paint it with regular nail polish from home. I want my money back.
JF
johanna flores
Feb 10, 2026
5.0
I always know they got me with my pedicure
DD
Darrell
Feb 4, 2026
5.0
I love it here. I can be stressed before coming to Awards Nails & Spa but as soon as I get in that chair, I just let go and let them do what they love to do.
Feeling like I'm being rewarded every time I come to Awards Nails & Spa.
Frequently Asked Questions About Award Nails & Spa
What services does Award Nails & Spa offer?
Award Nails & Spa offers manicure, pedicure, dipping powder, waxing services, facials and skin care, and eyelashes and eyebrows treatments.
Where is Award Nails & Spa located?
It is located at 350 W Baseline Rd., #103, Mesa, AZ 85210, US.
What are the operating hours of Award Nails & Spa?
The salon is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
What payment options are accepted at Award Nails & Spa?
They accept Apple Pay, cash, Mastercard, and Visa as payment methods.
How can I contact Award Nails & Spa?
You can reach them by phone at +1 480-962-0116 or visit their website at https://www.awardnailsandspa.com/.
Does Award Nails & Spa have a presence on social media?
Yes, they have a Facebook page and an Instagram account (@awardnailsspa).
Are there dining options near Award Nails & Spa?
Yes, nearby dining includes Jimmy John's, Panda Express, and Culver's which are convenient for grabbing a meal before or after your appointment.
What other beauty and spa services are available near Award Nails & Spa?
Nearby beauty and spa options include Healing Sun Massage Therapy, JaceTheBarber, Fades to Braids Hair Shop, Hamelton Hair Design, and Kreative Q Style Studio.
Where can I find entertainment or retail options close to Award Nails & Spa?
Close by, you can visit GameStop and Baseline Rd Mesa - GameStop for video games and entertainment shopping.
What competitors does Award Nails & Spa monitor for rank tracking?
They monitor New Moon Nails and The White Spa Nails as competitors for rank tracking purposes.
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