SEPHORA

Reviews

• JM

  jay mendoza

  Nov 9, 2025
  5.0
  first of all can i just say all the employees i interacted with here were so kind and hannah especially was amazing!! i took my mom in to find a good concealer and as soon as i told her what my mom wanted she knew exactly what to recommend and even swatched some. what she didn’t know is that we were having a surprise party for my mom later on so i wrote a note asking if she can add a little concealer to the other side to even out her makeup. she read my note and got straight to work! made my mom feel so beautiful and was so kind to her when she got emotional. the concealer is amazing btw! got a sale and forever customers out of us. thanks again hannah!!!
• MS

  Monica Stanley

  Nov 3, 2025
  1.0
  I bought two items for two different people but paid in one transaction so they would only let me have one bag…so ridiculous!
• AC

  Alexis Clay

  Oct 12, 2025
  1.0
  I am a male Doordasher and I arrived at this location 5 minutes from opening, being the only person in the store. I ask the manager for assistance shopping. Instead of helping me find the product they pointed their finger in a vague area and turned their back on me essentially telling me to find it myself. As I search for the product, no idea what I’m even looking at, I notice there is a surplus of employees refusing to help me. Thankfully after 5 minutes of frustration an employee approaches me to offer me help and picks out my product in less than 10 seconds. Why did it take so long for me to receive assistance when I came in and asked directly for it. This leads me to ask the question: would I have received the same treatment in this store being a female? However it’s hard to claim gender discrimination on this situation as the manager wore so much make up it was hard to identify him or her sexually. Such a horrible experience.
• SB

  S B

  Sep 4, 2025
  1.0
  The staff at this location are rude and when you ask them for help or assistance they make faces as if they don’t want to. I overheard multiple conversations bad mouthing other customers shopping & clearly they don’t have a restriction when it comes to phone usage on the floor clearly.
• CR

  C&A Reviews

  Aug 27, 2025
  1.0
  I rarely use makeup so I’m always a little intimidated when entering a Sephora and this one never fails in making me feel even more scared. The number of times I’ve walked in no one greets me when I walk in nor do they approach to help me. Literally every single time I am the one who approaches them. When I picked up an online order a couple months ago, they told me to wait by a cabinet next to the register and it took them 10 mins to get someone who had no idea I was even there to pick up. He just kind of had that look like, “can I help you with something?” Since I was awkwardly just standing there. Recently, I went in during the week and non busy hours to get color matched. As I walked in I approached 2 girls talking by the entrance and they seemed annoyed that I interrupted them. 1 girl said they’d find someone and the other started walking away without letting me know that she’d be the one assisting me? When color matching she just wanted to get it over with and wasn’t hyping me up in a way? It was more like a dead “yeah that looks close enough.” Now, tonight I came in and they’re scattered everywhere and yet no greet nor help. I asked where the perfume paper sticks were and a girl just pointed to the general area and walked away. So at this point I’m sick of this store and they’re terrible customer service. So here’s to continuing to feel intimidated by this Sephora.

Frequently Asked Questions About SEPHORA