Rowan SanTan Village

4.8
332 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan SanTan Village
2206 E. Williams Field Rd, Gilbert, AZ
85295, United States

Hours

Reviews

4.8
332 reviews
5 stars
314
4 stars
3
3 stars
2
2 stars
6
1 star
7

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, patient, and professional, especially with children.

Customer Experience

Many reviews highlighted positive experiences, with staff taking time to explain procedures and ease anxieties, particularly for kids.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices and perceived value, noting that the costs were not clearly communicated.

Jewelry Quality Issues

There were multiple complaints about the quality of earrings, including issues with backs falling off and fading jewelry.

Cleanliness and Environment

The shop was frequently described as clean and well-organized, contributing to a positive atmosphere for customers.
  • JR
    Janae Rowe
    3 days ago
    5.0
    Great experience, Piercing for a 4 year old. We made an appointment in advance. Not going to lie this place is expensive, but you're getting real quality metal and a luxury service. We were in and out very efficiently with a goodie bag and spray! The environment is clean and good for kids. I really wanted it to be a positive experience for her and all the pink vibes and friendly faces helped. We had two people piercing so it was just one tough moment and then done. We had tissues and a lollipop at the ready thanks to the thoughtfulness of our technician. We brought our own teddy bear to hold - I highly recommend that because she got to squeeze it and it helped to keep her hands busy/not touching her ears. All around it was roughly $140, but a luxury service experience! 24k gold plated has been very comfy for her. Worth it for something we're only doing once and giving her a positive experience. Thank you Rowan SanTan Village!
  • AG
    Angelina Galante
    Nov 13, 2025
    5.0
    Mikaela was professional, kind, and did an amazing job piercing my chonch. She also helped style my ears with new jewelry! Will definitely be back for my next one!
  • CH
    Charlotte Hill
    Nov 9, 2025
    5.0
    Just brought my daughter to get her ears pierced! Emma was so pleasant and professional at check in. Gloria really took the time to make sure placement was perfect and was so patient with all of our questions! We will definitely be back! 🤍
  • DH
    Donald Hunt
    Nov 8, 2025
    5.0
    Amazing customer service!!!! Walked in trying to get my girlfriend some earrings but had no clue of what I wanted to get her. I spoke with Tiandra and she helped me pick out the perfect earrings. My girlfriend loves them.
  • HH
    Heather Hinckley
    Nov 8, 2025
    5.0
    Tylette was awesome with me today. She helped make me comfortable throughout the entire process. She was so accurate and precise in her work. I would recommend her and Rowan to all my friends.

Frequently Asked Questions About Rowan SanTan Village

Do you accept walk-ins?

Appointments are encouraged, but we welcome walk-ins.

Do you pierce babies?

We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.