Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of individual nurses like Sam and Marina.
Atmosphere
The facility is described as clean, calming, and spa-like, with comfortable massage chairs and a relaxing environment that enhances the overall experience.
Customer Experience
Many reviews highlight the personalized care and attention given to each customer, making them feel valued and comfortable during their IV therapy sessions.
Service Variety
Customers appreciated the wide range of IV options and add-ons available, allowing for tailored treatments to meet individual health needs.
Overall Satisfaction
The majority of reviews reflect high satisfaction, with many customers expressing a desire to return and recommending the service to others.
SL
Sarah Loar
2 days ago
5.0
This is one of those places where it’s already an awesome experience, and the staff makes it extraordinary! I came in after recently being diagnosed with Epstein Barr Virus, and worked with a nurse (Sam, you’re amazing, I hope you see this) who truly listened to my entire situation and thoughtfully recommended a whole cocktail of remedies for my IV. They then take you to a dimly lit, peaceful room with, hear me out, THE BEST MASSAGE CHAIRS- literally head to toe goodness. And you can enjoy a relaxing 30ish minutes while your IV finishes. You would think they would charge premium prices for how thorough and relaxing the process is, but they don’t! Pricing is competitive, and they are really transparent about what it’s going to cost if you get any add-ons! Quick shout-out to the front desk staff too, check in, scheduling, check out is all easy & smooth and they are seriously so kind!
AJ
Annette Jensen
6 days ago
5.0
First time I experienced IV therapy. So far it’s made me feel pretty good. Very relaxed after sitting in the big massage chair during the infusion. Everyone was very informative and professional. I think I may go again next month. It’s a little pricey but worth it if it helps me feel better.
PP
Presley Pickron
Nov 12, 2025
5.0
I had the best experience! These ladies took such great care of me. My family has been raving about this place so I'm so glad I gave them a try! I will definitely be coming back as a regular. Thank you Bobbi for helping me and getting me feeling better!
CC
Christine Coughlan
Nov 7, 2025
5.0
Absolutely loved visiting this Prime IV Hydration - Gilbert...from the warm welcome from the owner, to our service with the most amazing RN Sam...WOW, what an experience!! 💙
Highly recommend if you're on the fence...we are feeling energized from previously feeling lethargic...it works!! 💯
JG
Joy Gerhauser
Nov 4, 2025
5.0
Prime IV Hydration & Wellness is AWESOME!! Everyone was so wonderful and super friendly — the kind of people you can actually have a normal conversation with while someone is literally sticking a needle in your arm.
The place is calm, clean, and SO relaxing I had to remind myself I wasn’t there for a spa day — although it totally felt like one. The whole process was smooth, painless, and way more enjoyable than anything involving a vein should logically be. And those massage chairs? I literally could have just moved in. Seriously.
I walked out feeling clearer, lighter, and like my body finally got the memo that we’re trying to be functional adults. Highly recommend if you just want to feel amazing, without doing...well, anything except sitting there incredibly relaxed absorbing all the vitamins and nutrients.
Already planning round two. 💧