Great Clips in Gilbert, AZ provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1981 E Pecos Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Gilbert, AZ!
Ryan and Hannah received consistent praise for their excellent haircuts and customer service, while Becky Jo faced significant criticism for her rude behavior and poor haircut quality.
Customer Service
Many customers appreciated the friendly and helpful staff, although there were complaints about long wait times and issues with online check-in.
Overall Experience
The salon is generally viewed positively for its clean environment and quick service, but there are mixed reviews regarding the quality of haircuts depending on the stylist.
Child-Friendly
Several reviews highlighted the staff's patience and care when handling children's haircuts, making it a suitable place for families.
CA
Charles Alamir
Nov 8, 2025
4.0
Good
NG
Nelly Greenfield
Oct 19, 2025
5.0
You got it! Here’s your review with that final touch added:
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⭐️⭐️⭐️⭐️⭐️
I had such a great experience with Hannah! She did a fantastic job on my haircut and really listened to everything I wanted, while also giving helpful suggestions. I felt completely at ease the whole time — she’s so kind and fun to talk to. I left feeling amazing and will definitely be coming back to have her cut my hair again! Thank you so much, Hannah!
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Would you like me to make a slightly shorter version too, in case you’re posting it somewhere that limits space (like Google or Instagram)?
BN
Brandon Nelson
Oct 10, 2025
5.0
This is a great location and Ryan in there cut my hair better than it’s ever been cut. You have to bring your A game if you’re gonna touch my hair cause it’s so luxurious and thick lol. I highly recommend this place they do a great job. Thanks guys
P.s. also shout out to Hannah for just being cool ;)
HH
HRB42
Sep 11, 2025
5.0
Ryan was great
MZ
Mason Zufelt
Aug 9, 2025
1.0
The lady who gave me my cut did a horrific job. Showed an example photo and verbally explained how I wanted it to look. She then proceeded to do a zero all the way up then ask if it was okay after having started. No going back now after that so had her continue. She finished by leaving me with uneven length on the top and a crooked line. Didn't even get all the hair around my ears. Very dissatisfied. Get rid of people who do this with no care for the work they provide!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips Val Vista Square in Gilbert, AZ?
Great Clips Val Vista Square provides haircuts for men, women, and kids, plus beard trims, bang trims, shampooing, blow drying, styling, and select salons may offer perms.
Can I schedule an appointment at Great Clips or do I need to walk in?
Great Clips operates as a walk-in salon with no appointment necessary. Customers can walk in or use Online Check-In to add their name to the waitlist and save time.
How does Online Check-In work at this Great Clips salon?
Online Check-In allows you to see estimated wait times, add yourself to the waitlist remotely, and receive ReadyNext text alerts when it's almost your turn, helping you avoid long waits in the salon.
What are the operating hours for Great Clips at 1981 E Pecos Rd in Gilbert?
The salon is open Monday through Friday from 9 AM to 8 PM, Saturdays from 9 AM to 6 PM, and Sundays from 10 AM to 5 PM, with special holiday hours and closures on major holidays like Thanksgiving and Christmas.
Does Great Clips Val Vista Square offer hair coloring services?
Great Clips does not provide hair coloring services at this location.
Is there wheelchair accessible entrance available at Great Clips in Gilbert?
Yes, this Great Clips location has a wheelchair accessible entrance for customer convenience.
What payment options are accepted at Great Clips Val Vista Square?
Great Clips accepts major credit cards including Mastercard and Visa for payment.
Are there any nearby places to eat before or after visiting Great Clips at 1981 E Pecos Rd?
Yes, nearby you can find several eateries such as Jimmy John's sandwich shop, Papa Murphy's Take 'N' Bake Pizza, Popeyes Louisiana Kitchen, Costa Vida Mexican Restaurant, Teriyaki Madness Japanese Restaurant, and Potbelly Sandwich Shop, ideal for grabbing a meal around your salon visit.
Are there other beauty or spa services near Great Clips at Val Vista Square?
Yes, nearby beauty salons and spas include La Vie En Nails and Spa by Kelsey and Fuchsia Spa - SanTan, which offer nail, spa, and hair removal services to complement your salon visit.
Where can I find banking or financial services near Great Clips in Gilbert?
Close to Great Clips, you can access financial services at National Bank of Arizona, Alliance Bank of Arizona, and Unison Bank, as well as money transfer services like Western Union.