This profile is uncertified and using publicly sourced data
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Business Details
About
SpaMassage SpaMassage Therapy
CIVANA's award-winning spa offers a carefully curated menu of restorative treatments and personalized journeys, delivering a balance of inner bliss and ultimate therapeutic benefits. Featuring 23 treatment rooms on two levels, men’s and women’s locker lounges, and an outdoor 25-meter heated pool for swimming and lounging. The co-ed relaxation lounge is a grounding sanctuary and the perfect place to rest before and after treatments, offering healthy snacks and teas, oversized lounge pods, and a sweeping view of Black Mountain. Enjoy a one-of-a-kind hydro-therapy experience at the Spa’s Aqua Therapy Circuit, featuring hot and cold Kneipp Walks, a Tepidarium pool, cold deluge shower, and KLAFS Sanarium offering humidity and heat from within.
Location
Hours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday9:00 AM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.