Great Clips in Conway, AR provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3900 Dave Ward Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Conway, AR!
Customer experiences with haircuts are mixed, with some praising the quality and others reporting significant dissatisfaction and uneven cuts.
Staff Attitude
While many customers appreciate the friendly and professional demeanor of the staff, there are reports of unprofessional behavior from certain stylists.
Cleanliness
The salon is generally noted for being clean and well-maintained, contributing positively to the customer experience.
Online Check-in
Customers find the online check-in system convenient and time-saving, often leading to shorter wait times.
Pricing
While some customers appreciate the affordable prices, others feel the services are overpriced for the quality received.
MA
Mark Atlas
4 days ago
1.0
This place is terrible. They butchered my hair and left a bald spot the size of a golf ball in the back of my head. Then when I came back for a refund, they lied and said this bald spot was there before they cut my hair, but that's easily disproven by a single glance at the cut. They don't even have the integrity to admit they messed up, and they'll try and gaslight you, the customer, in order to save face. They said that I could get a refund as long as I don't come back. I don't intend to, and I'm showing you the photo of my messed up hair so that you don't have to be subjected to this, either. It's called "great clips" because they clip great chunks out of your hair. If you want to be rocking THIS hip new look, hop on down to great clips!
SS
Solomon
Dec 17, 2025
1.0
Worst haircut I’ve ever received. Came in with 2 of my friends and when I sat down she asked what I wanted, I called over my friend to show her his hair because that’s the length I wanted. He said to cut off an inch all around and layer my hair. She was having side conversations the whole entire time she was cutting my hair it was almost like she didn’t know I was in the chair. I walked out with 3 inches off all around and the back was up higher in the middle of my neck and lower on the sides of my neck. Worst haircut I have ever had I’ve been wearing a hat nonstop for the past 2 days.
GL
Guy Long
Nov 29, 2025
5.0
The woman who cut my hair was great. She did an excellent job and kept me entertained with a little small talk. Great job.
TM
Tammy Mcwhirtrr
Nov 22, 2025
1.0
I could hav put a chili bowl on my head and had my cat cut it. Would hav looked better. 1st chair on the left right behind front desk.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Conway Market Place West offer?
Great Clips offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, styling, and perms at select salons.
Is it necessary to make an appointment at Great Clips?
No appointment is necessary as Great Clips is a walk-in salon, but you can use Online Check-In to add yourself to the waitlist and save time.
What is Online Check-In and how does it benefit me?
Online Check-In allows you to see estimated wait times and add yourself to the waitlist remotely. You can also sign up for ReadyNext text alerts to be notified when your wait time is about 15 minutes, reducing your time spent waiting at the salon.
What are the operating hours of Great Clips at 3900 Dave Ward Dr?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Does Great Clips Conway Market Place West provide hair coloring services?
No, Great Clips salons do not offer hair coloring services.
Are stylist requests allowed when using Online Check-In?
No, stylist requests are not available through Online Check-In, but you may request a particular stylist upon arrival, which may increase your wait time.
What payment methods are accepted at Great Clips?
Great Clips accepts Mastercard and Visa credit cards. Debit cards are also accepted as per venue attributes.
Is Great Clips accessible for customers with disabilities?
Yes, Great Clips has a wheelchair-accessible entrance for customers with disabilities.
What nearby places can I visit before or after my haircut at Great Clips?
Nearby places include Walmart Pharmacy, Get Fit Arkansas gym, Zaxby's chicken restaurant, and The Tucker Creek Bike Trail park, offering convenient options for shopping, fitness, dining, and outdoor activities near the salon.
How can the nearby Walmart Pharmacy be useful when visiting Great Clips?
Walmart Pharmacy is conveniently located nearby, allowing you to easily pick up prescriptions or health products before or after your salon visit.
Are there any fitness centers near Great Clips in Conway Market Place West?
Yes, Get Fit Arkansas and Peak Performance Academy are nearby gyms where you can work out before or after your haircut appointment.