Brand Certified
Great Clips
3.7(155 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
1147 HIGHWAY 231, Troy, AL
36081, United States
Certified by Great Clips • Feb 22, 2026
(334) 770-0231
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/us/al/troy/1147-highway-231
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Troy, AL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1147 HIGHWAY 231 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Troy, AL!
Details
- Requires appointmentNot available
- Credit cardAvailable
- RestroomAvailable
- Kid friendlyAvailable
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
3.7
155 reviews
5 stars
93
4 stars
7
3 stars
9
2 stars
4
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and lack of attention to clients.
Haircut Quality
Numerous reviews highlighted inconsistent and poor haircut quality, with many customers leaving dissatisfied with uneven or overly short cuts.
Positive Stylists
Some stylists, particularly Tina and Shameria, received praise for their skills and friendly demeanor, indicating that there are capable employees at the location.
Appointment Issues
Customers expressed frustration with the appointment system, noting that online check-ins did not guarantee timely service.
Atmosphere
The salon's atmosphere was described as unwelcoming by several customers, with complaints about staff attitudes and the overall environment.
- JWjoy wilsonFeb 16, 20261.0Terrible customer service! On 02/16/26, Guy stylist staring while braiding his hair would not get up out of his chair to speak to us. He says in a low flat tone that we have to sign in on the app. I ask him why because their is not one customer waiting. He says because it can get busy. I can see why they didnt have any customers. We left!!
- HBHank BauschFeb 13, 20265.0Tina is the best she is absolutely the best in town
- SSShrikeiceeFeb 11, 20262.0Asked for a trim for my pixie cut and the cut I got was extremely uneven. Didn't even notice until I got home, unfortunately I tipped the guy. Don't go here
- CCCallie CurrieJan 23, 20265.0Jackie did amazing with cutting my husbands hair and trimming mine up. We will continue to use her.
- SHSteven HobartJan 16, 20261.0My wife just had her hair cut there what a pitiful excuse for a cosmetologist there was a man that half assed her hair we will never ever be back
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips in Troy, AL offer?
Great Clips in Troy provides haircuts for men, women, and children, as well as beard trims, bang trims, shampooing, and styling. Some salons also offer perms.
Can I check in online before visiting Great Clips?
Yes, you can use Online Check-In to add yourself to the waitlist, see estimated wait times, and receive text alerts when your wait is nearly over, saving you time at the salon.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips welcomes walk-ins, but you can use Online Check-In to reserve your spot in advance and minimize waiting time.
What are the operating hours for Great Clips at 1147 HIGHWAY 231 in Troy?
The salon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM. It is closed on Thanksgiving and Christmas Day.
Which payment methods are accepted at Great Clips in Troy?
Great Clips accepts major credit cards including Mastercard and Visa for payments.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
Can I request a specific stylist when I check in online?
No, requesting a specific stylist is not available through Online Check-In for privacy and safety reasons. However, you can request a stylist in person when you arrive at the salon.
What nearby dining options can I visit before or after my appointment at Great Clips?
Nearby restaurants include Marco's Pizza, Baumhower's Victory Grille, and Trojan's Mexican Grill, offering a range of dining options for your convenience.
Are there other beauty services near Great Clips in Troy?
Yes, Beaute Nails & Spa is a nearby salon offering nail and spa services, perfect for a complementary beauty treatment.
What nearby shopping or essential services are close to Great Clips?
Nearby you’ll find Publix Super Market at Park Place for groceries, as well as financial services like MAX Credit Union and Edward Jones for banking and investments.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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