Great Clips in Sylacauga, AL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 41245 US 280 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Sylacauga, AL!
Customers reported mixed experiences with stylists, with some praising specific stylists for their skills while others expressed dissatisfaction with the quality of haircuts received.
Customer Service
Many reviews highlighted friendly and accommodating staff, although there were instances of unprofessional behavior and poor communication.
Wait Times
Several customers noted long wait times, particularly during busy periods, which affected their overall experience.
Consistency
There were complaints about inconsistency in haircut quality, with some customers receiving excellent cuts while others left dissatisfied.
JP
Jamie Polk
Dec 30, 2025
5.0
My original salon hairstylist did show up and didn't call me to let me know that she wasn't coming in. This was my 1st and last time going their. Not only did the hairstylist not show up there was an employee doing her hair on the floor. Then I went to 2 other salons which was booked and again one of the hairstylist doing their hair. Great clips I walked in got seated immediately and my hairstylist listened to what I wanted and even made suggestions. Thank you for saving the day and my sanity
MD
Michael Duffee
Dec 6, 2025
5.0
My haircut turned out exactly how I wanted it. It looks great! And the lady that did my hair was awesome. I wish she had a home business card so I would know who she was but she had ran out. I will be requesting her every time I go back. Keep up the great work. Highly recommend
CM
Charlie Mackin
Dec 5, 2025
5.0
Emily did a fantastic job on my Karen hair cut. I'm all ready to speak to these managers again!!
But on a serious note, she does a great job all around
MM
Michael Murphy
Nov 25, 2025
4.0
Been going to great clips for awhile now and was fornaute enough to find a great stylist by the name of Jess Solis, she was nice and patient with me, she's awesome at what she does.
DQ
Daphine Queen
Nov 20, 2025
5.0
I have been using Jessica Davison for the past few years. She is amazing - she is also sweet and compassionate with her clients. She is the best !!!!!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Payton Park offer?
Great Clips Payton Park provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampoos, blow dries, and styling services. Some salons may offer perms.
How can I save time when visiting Great Clips at Payton Park?
You can use Online Check-In via the Great Clips app or website to add your name to the waitlist and see estimated wait times, allowing you to minimize waiting at the salon.
Does Great Clips Payton Park require appointments?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to reserve your spot and save time waiting.
What are the operating hours for Great Clips in Sylacauga, AL?
The salon is open Monday through Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 4 PM. It is closed on Thanksgiving and Christmas Day, with special holiday hours on other dates.
What payment options does Great Clips Payton Park accept?
They accept major credit cards including Mastercard and Visa. Cash and debit card payments are also accepted, but not cash only.
Does Great Clips in Sylacauga sell haircare products?
Yes, they offer exclusively branded haircare products such as Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, as well as popular commercial brands like American Crew® and Paul Mitchell®.
What nearby beauty-related stores are close to Great Clips Payton Park?
Nearby beauty-related stores include Nail Line for nail and spa services, Ulta Beauty offering a range of hair salon services, and Sally Beauty which supplies hair and cosmetic products.
Where can I find mobile phone or technology services near Great Clips?
Verizon Wireless, Cellular Sales, Cricket Wireless Authorized Retailer, and Straight Talk are nearby stores offering mobile phones and telecommunications services which might be handy if you need connectivity while waiting or after your visit.
Are there convenient dining options near Great Clips in Sylacauga?
Yes, you can find nearby dining options such as Papa John's Pizza for delivery or takeout, Subway for sandwiches, and McDonald's for fast food, perfect for grabbing a quick bite before or after your haircut.
What other retail stores can I visit around Great Clips at Payton Park?
Nearby retail options include Walmart Sylacauga for groceries and department shopping, T.J. Maxx for clothing and home goods, and Burkes Outlet for discounted apparel and accessories.