Business Details
About
Hair SalonBeauty Salon
Great Clips in Madison, AL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 4577 Wall Triana Hwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Madison, AL!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.1
299 reviews
5 stars
173
4 stars
65
3 stars
13
2 stars3
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent haircut quality, with many expressing dissatisfaction over cuts being uneven or not as requested.
Staff Professionalism
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customer requests.
Check-in System
The online check-in system received criticism for poor management, leading to long wait times and confusion about appointment order.
Customer Experience
While some customers praised friendly staff and good service, many others reported negative experiences, leading to a mixed overall impression.
Cleanliness
Concerns were raised about the cleanliness of the salon, with reports of dust and hair accumulation in waiting areas.
- LCLyna CNov 26, 20251.0I recently checked in for a hair appointment and am an existing customer. I was notified I was first on the list on the app and arrived at the same time another person walked in just before me. They were told it would take about 20 minutes to be called after they were placed on the list. I checked in and told them my name (seeing my name on screen as 1st as well) and they said I would be called shortly. Once a stylist was available, I was skipped and the person who arrived just before me was called. Another stylist asked her why she skipped me but she had no explanation. The service was very unsatisfactory. If the check in list is not enforced, why have it at all. For anyone who goes to this location, keep in mind you may not be scheduled based your ranking in the list even if it is 1st.
- LLLarreahSep 27, 20255.0Anastasia is great! Thank you!
- SGShweta GulatiSep 22, 20251.0Horrible, absolutly horrible they cut my hair so much shorter than we told them to cut, also horrible staff
- DHDaniel HooverSep 14, 20251.0Absolutely awful! I asked for a regular haircut, 1/4" on the sides and 3/4" on top with a high fade to blend it in. Way too much was taken off, no fade to speak of, and it was cut unevenly and too high. I don't think they know how to do a fade or even how to cut hair at all. AVOID this place!!
- MCMark CusimanoSep 11, 20255.0I want to tell Lenaye a huge THANK YOU! After my hair cut was messed up from another place. Lenaye worked her manic and was able to make my hair look better. Now I don’t have to wear a ball cap to hide it anymore. Thank you again and I will be back again.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What hair care services are offered at Great Clips Midtown Marketplace in Madison?
Great Clips Midtown Marketplace provides affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blow drying, styling, and select salons offer perms.
Do I need an appointment to get a haircut at Great Clips Madison?
No appointment is necessary. Great Clips operates primarily as a walk-in salon, but you can use Online Check-In to add yourself to the waitlist and save time.
How does Online Check-In work at Great Clips Madison?
Online Check-In lets you add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes, helping you avoid long waits in the salon.
Can I request a specific stylist when using Online Check-In at Great Clips?
No, Online Check-In does not allow stylist requests for safety reasons. However, Great Clips uses Clip Notes® to maintain details of your previous haircut so any stylist can provide a consistent cut. You can request a stylist upon arrival but it may increase your wait time.
What are the operating hours of Great Clips at 4577 Wall Triana Hwy, Madison?
Monday through Friday, open 10:00 AM to 7:00 PM; Saturday, 9:00 AM to 6:00 PM; Sunday, 10:00 AM to 5:00 PM. The salon is closed on Thanksgiving Day and Christmas Day, with special holiday hours on some dates.
What payment options does Great Clips Madison accept?
The salon accepts major credit cards including MasterCard and Visa.
Are hair coloring services available at Great Clips Midtown Marketplace?
No, Great Clips salons do not provide hair coloring services.
What nearby places can I visit around Great Clips Midtown Marketplace?
Nearby you can find Papa Murphy's pizza restaurant, Nail Boutique and Spa for additional beauty services, and PJ's Coffee for a beverage before or after your haircut.
Is there a convenient place to grab groceries near Great Clips Madison?
Yes, Base Culture health food store and Kroger supermarket are nearby for your grocery needs, making it easy to shop before or after your salon visit.
Where can I get money transfer or ATM services close to Great Clips Midtown Marketplace?
LibertyX Bitcoin ATM, Western Union money transfer, and a Coinstar Kiosk are located nearby for convenient financial services.