Great Clips

4.0
173 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Hoover, AL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5361 Hwy 280 offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Hoover, AL!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

Great Clips
5361 Hwy 280, Hoover, AL
35242, United States

Hours

Reviews

4.0
172 reviews
5 stars
106
4 stars
22
3 stars
10
2 stars
4
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some stylists received high praise for their friendliness and skill, others were criticized for poor haircuts and unprofessional behavior.

Staff Competence

Certain stylists, particularly Charlotte and Daphne, are frequently highlighted for their expertise and ability to meet customer needs, while others have been noted for making significant mistakes.

Customer Experience

Many customers appreciate the friendly atmosphere and quick service, but there are complaints about inconsistency in haircut quality and staff attitudes.

Pricing

The pricing is generally seen as fair, but some customers feel that the quality of haircuts does not always match the cost, leading to a perception of value issues.
  • HH
    Harris Home
    Dec 23, 2025
    3.0
    I’m so disappointed…I have gone here for several years and both ladies I used are no longer there. I used someone else that I have seen in there for years. From the time I sat in the (first) chair (on the left), til I left I was scolded about how dry and terrible my hair was. She said it was like cutting pine straw,“see look” she said. I came in for a trim (to trim the dead ends off) and I came out with the worst haircut I have ever had. I hav cried for 2 days. She scared me from ever using a hair straightener ever again but I had to try something to see if I could make my hair look ok. Even straight, it is soooo choppy and horrible. It’s so short and so many layers. It was long with a long layer. I asked for a long layer, to follow the lines it was already…I now have a layer above my chin, below my chin (around my head, not just my face) and then a long layer. I don’t know how anyone can fix this…it’s way too short and choppy. And then leaving, I gave the lady a tip…she took it and counted it in front of my face. Previously, I have even referred friends that spent good money on cuts there. I cannot go again. I got bit this time. So sad and in tears!!
  • LC
    Lisa Cooley
    Dec 17, 2025
    1.0
    I usually only go for a wash to get product build up out and detangle the birds nest in my head because I fall into a depressive episode and not have the proper self care. Same location I came in with tangled hair the lady helped me with kindness just 3hrs ago. Went in today and Ms.Karen told me because she can’t detangle my hair she won’t be able to wash it unless I detailed my self. I felt very unwanted because I do have textured hair. It might not be a race issue but I felt very helpless. As a mixed racial hair texture finding people who can truly work on it have been a difficult thing these past couple years and today I know it was not her fault I felt as if she didn’t want to help me at all because it take too much time….
  • BM
    Brittain Mitchell
    Nov 20, 2025
    5.0
    I believe her name was Allison that I had, her name did start with an "A" but I can't necessarily remember exactly what it was but, she was really kind, I think I told her about 5000 different stories in the 10 minutes I was there so, I know I was yakking a whole bunch but, she was really sweet very personable fun to talk to and she was really really amazing so, I highly recommend going to see her she's the blonde haired good-looking chick.... Lol I went in there today and got a haircut, but I may go back tomorrow and get a trim just so I can see her again hahaha She was really good very personable and Great clips is doing a great job by hiring her and keeping her because she was really sweet Thanks again for a great haircut!
  • JM
    Joe McNamara
    Oct 31, 2025
    4.0
    Good cut. No wait. However, not wild about the fact that coupons are store specific. Coupons should be honored at ALL locations.
  • BF
    Ben Freeman
    Sep 11, 2025
    5.0
    Jennifer is great!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.