Business Details
About
Hair SalonBeauty Salon
Great Clips in Helena, AL provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 285 Helena Market Pl offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Helena, AL!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
178 reviews
5 stars
128
4 stars
22
3 stars
5
2 stars
4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised specific stylists like Essica and Matt for their professionalism and quality of service, while others reported negative experiences with new or less experienced staff.
Service Consistency
Customer experiences varied widely, with some reporting excellent haircuts and quick service, while others faced issues with communication and haircut quality.
Cleanliness and Atmosphere
The location is generally noted for being clean and having a comfortable atmosphere, although some customers mentioned loud music as a distraction.
Wait Times
While many customers appreciated the online check-in feature and minimal wait times, others expressed frustration with long waits and poor communication regarding their position in line.
Customer Experience
Overall, customer experiences were mixed, with some expressing loyalty and satisfaction, while others indicated they would not return due to negative interactions or unsatisfactory haircuts.
- JCJ CNov 1, 20255.0Prompt and friendly! I'll go back, for sure.
- JSJames SchenckSep 9, 20251.0I checked in on their app and waited in my car till the wait reached 10 minutes then I went into the store. When I was next on the electronic wait list they took some random walk in customer before me. They lost me as a customer
- WFWilliam FrantomAug 7, 20255.0Very clean and professional. Greeted with a smile. I completed online check-in prior to arriving and did not have to wait but a few minutes. Kirby provided a wonderful hair cutting and shampoo experience. She checked my information on which kind of hair cut I liked and confirmed my choice. All in all, wonderful experience.
- KHKaleb HartwigJul 20, 20255.0Ms Essica is awesome! She always does such a great job, is very professional, and is always happy to be there. She has done my hair ever since I was a little kid and I’ve always been happy with my haircuts from her.
- RDronald dealJul 4, 20255.0Chuck. did a great job
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services are offered at Great Clips Helena Marketplace?
Great Clips Helena Marketplace provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, hair styling, and perms at select salons.
Do I need to make an appointment at Great Clips Helena Marketplace?
No appointment is necessary. Great Clips accepts walk-ins, or you can use Online Check-In to join the waitlist and save time.
How does Online Check-In work and save me time?
Online Check-In lets you add yourself to the waitlist, view estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes, allowing you to minimize in-salon waiting.
What are the operating hours of Great Clips Helena Marketplace?
The salon is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Are Great Clips salons open on major holidays?
Great Clips salons, including the Helena Marketplace location, are closed on Thanksgiving Day and Christmas Day. Hours may vary on other holidays, so check with the local salon before visiting.
Does Great Clips Helena Marketplace offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What payment options are accepted at Great Clips Helena Marketplace?
The salon accepts payments via Mastercard and Visa credit cards.
What nearby dining options can I explore before or after my haircut at Great Clips Helena Marketplace?
You can visit nearby restaurants such as All Original (Italian), Thai Sushi Helena, Hungry Howie's Pizza, McDonald's, San Antonio Grill (Mexican), Pizza Hut, Mr. Lin Chinese Restaurant, It's Wing Time, and Subway—all within close proximity to Helena Marketplace.
Are there other beauty and salon services nearby Great Clips Helena Marketplace?
Yes, nearby beauty salons and spas include Foxy Nails, Infinity Nails, and Beautybuzz threading and lashes studio, providing nail care, beauty treatments, and tanning services.
What other useful services are located near Great Clips Helena Marketplace?
Nearby useful services include Verizon Authorized Retailer – Russell Cellular for mobile phone needs, Minute Key for key and locksmith services, Western Union for money transfers, Southern Immediate Care for medical services, USPS for mailing, and nearby grocery stores like Winn-Dixie and Walmart Neighborhood Market Helena.