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Welcome to the Woodhouse Spa, here in Birmingham, Alabama. Located in the beautiful outdoor area of The Summit Mall surrounded by luxury retailers, Woodhouse Birmingham invites you in to enjoy our signature spa services such as the HydraFacial Deluxe & Calming Retreat. Upon arrival, a variety of warm and relaxing teas are available to help you slip into a state of complete relaxation, or enjoy a signature Woodhouse Mimosa or glass of wine in our luxurious Quiet Room between services. We're honored to be named Birmingham's "Best Spa of 2021" by About Town Magazine and can't wait for you to experience the Woodhouse way.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.9
656 reviews
5 stars
615
4 stars
26
3 stars4
2 stars3
1 star8
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the staff for their professionalism, friendliness, and skill in providing massages and facials.
Atmosphere
The spa is frequently described as relaxing and calming, with many customers enjoying the tranquil environment.
Cleanliness Issues
Some reviews highlighted concerns about cleanliness, particularly in common areas and treatment rooms, indicating a need for improvement.
Mixed Experiences
While many customers had exceptional experiences, a few reported significant issues with service and ambiance, suggesting inconsistency in quality.
Customer Care
Several reviews noted outstanding customer service, with staff going above and beyond to ensure a pleasant experience.
- AEAshlynn Ellison3 days ago5.0Great massage! Very nice staff. Very caring about sny issues with your back/neck area. Great experience!
- BNbeverly nichols4 days ago5.0A wonderful relaxing experience! A treat to oneself for sure! Lovely people and accommodation's! I will go again!!
- BKBarbara KenyonNov 16, 20255.0Always enjoy my experience at Woodhouse. Excellent service & gifted therapists. DJ & Quaneeta were absolutely wonderful.
- VVVeeNov 11, 20254.0I had an appointment for a facial and massage, but was informed the facial couldn’t be done when I arrived because the esthetician was out sick. I completely understand that things come up, but getting a call to inform the service could not be performed would have been nice. The massage with Becca was wonderful. Becca was professional, attentive, and created such a relaxing experience. I left feeling refreshed and rejuvenated. My only concern was the front desk experience. The staff appeared frustrated and made a few remarks in front of customers that came across as unprofessional and completely out of place in a spa setting. Since the front desk sets the first and last impression, this undermines the quality of the services offered and detracts from the overall guest experience.
- CTCandis ThorntonNov 5, 20255.0I went for the first time for my birthday and it was the most peaceful place outside of my home! Adrienne was great and the service was astonishing! I look forward to my next visit.
Frequently Asked Questions About Woodhouse Spa - Birmingham
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
How can I make a reservation at Woodhouse Spa - Birmingham?
You can book your spa appointment online via our reservation link or by calling us. We recommend scheduling in advance to secure your preferred time as all appointments require a credit card to hold the reservation.
What are the operating hours of Woodhouse Spa - Birmingham?
We are open Monday through Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of payment does Woodhouse Spa - Birmingham accept?
Payments can be made with cash, Visa, Mastercard, Discover, or American Express credit cards. We also accept Woodhouse Spa Gift Cards.
What should I do if I need to cancel or reschedule my spa appointment?
Please provide at least 24 hours' notice to cancel or reschedule regular appointments, and 48 hours' notice for spa packages or treatments longer than two hours. Insufficient notice may result in charges up to the full value of your service.
What facilities and amenities are available at Woodhouse Spa - Birmingham?
We provide spa robes, slippers, private lockers, and a variety of warm teas. You can also enjoy a Woodhouse Mimosa or a glass of wine in our Quiet Room.
Is Woodhouse Spa - Birmingham wheelchair accessible?
Yes, the spa has wheelchair-accessible restrooms and facilities to accommodate guests with mobility needs.
Are children allowed at Woodhouse Spa - Birmingham?
Guests of all ages are welcome; however, some services may require parental consent before they can be provided. To maintain a peaceful environment, we ask that only those receiving services accompany guests in the spa.
What nearby retail stores can I visit before or after my spa appointment at Woodhouse Spa - Birmingham?
You can explore luxury retailers such as J.Crew, Saks Fifth Avenue, Louis Vuitton, and Brighton located within The Summit Mall, offering a variety of fashion and accessory options.
Are there dining options near Woodhouse Spa - Birmingham for a meal before or after my visit?
Yes, nearby dining options include The Cowfish Sushi Burger Bar, Lime Fresh Grill, P.F. Chang's, Chuy’s, and Mobley & Sons of Birmingham, offering a variety of cuisines to complement your spa experience.
Can I combine my visit to Woodhouse Spa - Birmingham with other beauty or wellness services nearby?
Absolutely, nearby you will find beauty and wellness services such as LUXE by Tonyajones hair salon and Anthony Vince Nail Spa for nail services, enabling you to enjoy a complete beauty day.