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Day SpaSpaNail SalonMassage SpaHair Removal ServiceWoodhouse Day Spa
Welcome to the Woodhouse Spa, here in Birmingham, Alabama. Located in the beautiful outdoor area of The Summit Mall surrounded by luxury retailers, Woodhouse Birmingham invites you in to enjoy our signature spa services such as the HydraFacial Deluxe & Calming Retreat. Upon arrival, a variety of warm and relaxing teas are available to help you slip into a state of complete relaxation, or enjoy a signature Woodhouse Mimosa or glass of wine in our luxurious Quiet Room between services. We're honored to be named Birmingham's "Best Spa of 2021" by About Town Magazine and can't wait for you to experience the Woodhouse way.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.9
678 reviews
5 stars
635
4 stars
26
3 stars4
2 stars4
1 star9
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Customers consistently praised the staff for being friendly, professional, and attentive, with many therapists receiving specific commendations.
Service Experience
Most reviews highlighted the overall relaxing and enjoyable experience, with many customers expressing a desire to return.
Cleanliness Issues
Several reviews pointed out cleanliness concerns, particularly in the lobby and quiet room, which detracted from the overall experience.
Booking and Communication
A few customers reported issues with booking and communication, including appointment confirmations and service availability.
- MMMandy McCown4 days ago2.0My massage therapist, Nadia, was fantastic. However, the ladies changing room is tiny and uncomfortable. The day I visited there was a bridal shower and it was packed with women. The bride-to-be should be able to have a bridal shower among regular guests (with appointments, mind you) without bumping into each other and feeling awkward. It was not a good experience. The quiet lounge is nice enough, but it’s no Vegas spa experience. With the lack of spas we have here in Birmingham, you get what you get, I suppose. I’m hoping Woodhouse Spa will read this and take action. Expanding to a larger space is a must in order for customers like me to frequent more often.
- BCBrittany ClevelandDec 28, 20255.0There were 14 women in my family gifted a massage. The staff was so nice and accommodating. Everything was organized and clean. All of us thoroughly enjoyed our massages today.
- AYAdrian YvetteDec 24, 20255.0I absolutely Love, Woodhouse Day Spa! The front desk staff is amazing! My massage therapist is Keener she is always so friendly and welcoming when she comes to bring me back for my massage! Her massages are 10 out of 10 always top tier 👌🏽 I recommend her to anyone you want be disappointed 🙌🏽
- PWPeter WhiteDec 21, 20255.0I took my fiance here for her birthday present. I got her that hot stone treatment with aroma therapy and deep tissue massage. When i saw her afterwards she was blessed and zen. She explain how everything felt so good and build on each other. She demands we go halfsies on a couple day here.
- RBRegina BaileyDec 4, 20251.0Super super disappointed!! I booked a massage for myself and my daughters on Tuesday 11/25 At 11 am. My friend from North Alabama also had booked a massage at 11 with us too. Woodhouse spa confirmed our appointments a week or 2 in advance and made sure we were aware that if we cancelled anytime within 24 hours we would b charged the full massage. Pls keep in mind none of the 4 of us have ever been to Woodhouse spa. I took the day off from work and drove 1 1/2 hours for this massage. I received a call at 9:45 am on Tuesday 11/25 from the spa when I was already in Birmingham when we had 4 appointments at 11 am informing me that the painters that were supposed to have finished the night before did not finish and that they would need to reschedule our visit. I explained that I had taken the day off of work and driven an hour and a half and she just said she was sorry. Not let me fix this for u or your next massage is half off or even free. Nothing but I’m sorry. I understand things happen but do not accept I’m sorry when I took the day off and drove 1 1/2 hours to get to our appointment. I had already spent $190 for half of our appointment. Not impressed at all! Super disappointed.
Frequently Asked Questions About Woodhouse Spa - Birmingham
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
How can I make a reservation at Woodhouse Spa - Birmingham?
You can book your spa appointment online via our reservation link or by calling us. We recommend scheduling in advance to secure your preferred time as all appointments require a credit card to hold the reservation.
What are the operating hours of Woodhouse Spa - Birmingham?
We are open Monday through Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of payment does Woodhouse Spa - Birmingham accept?
Payments can be made with cash, Visa, Mastercard, Discover, or American Express credit cards. We also accept Woodhouse Spa Gift Cards.
What should I do if I need to cancel or reschedule my spa appointment?
Please provide at least 24 hours' notice to cancel or reschedule regular appointments, and 48 hours' notice for spa packages or treatments longer than two hours. Insufficient notice may result in charges up to the full value of your service.
What facilities and amenities are available at Woodhouse Spa - Birmingham?
We provide spa robes, slippers, private lockers, and a variety of warm teas. You can also enjoy a Woodhouse Mimosa or a glass of wine in our Quiet Room.
Is Woodhouse Spa - Birmingham wheelchair accessible?
Yes, the spa has wheelchair-accessible restrooms and facilities to accommodate guests with mobility needs.
Are children allowed at Woodhouse Spa - Birmingham?
Guests of all ages are welcome; however, some services may require parental consent before they can be provided. To maintain a peaceful environment, we ask that only those receiving services accompany guests in the spa.
What nearby retail stores can I visit before or after my spa appointment at Woodhouse Spa - Birmingham?
You can explore luxury retailers such as J.Crew, Saks Fifth Avenue, Louis Vuitton, and Brighton located within The Summit Mall, offering a variety of fashion and accessory options.
Are there dining options near Woodhouse Spa - Birmingham for a meal before or after my visit?
Yes, nearby dining options include The Cowfish Sushi Burger Bar, Lime Fresh Grill, P.F. Chang's, Chuy’s, and Mobley & Sons of Birmingham, offering a variety of cuisines to complement your spa experience.
Can I combine my visit to Woodhouse Spa - Birmingham with other beauty or wellness services nearby?
Absolutely, nearby you will find beauty and wellness services such as LUXE by Tonyajones hair salon and Anthony Vince Nail Spa for nail services, enabling you to enjoy a complete beauty day.