Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products.
Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Blackfoot and the people of Treaty 7 region in Southern Alberta which includes the Siksika, Piikani and Kainai First Nations, the Tsuut’ina First Nation and the Stoney Nakoda (including the Chiniki, Bearspaw and Wesley First Nations) as stewards and caretakers of the land we are on today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
216 reviews
5 stars
144
4 stars
29
3 stars
8
2 stars1
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kayla, Peter, and Aaron providing exceptional service.
Product Quality
Customers consistently expressed satisfaction with the quality of Lush products, particularly bath bombs and skincare items.
Inconsistent Experiences
While many reviews highlighted positive interactions, there were notable complaints about rude staff behavior and poor service at times, leading to mixed experiences.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant shopping atmosphere.
COVID Protocols
Some customers appreciated the store's adherence to COVID-19 safety measures, while others felt the enforcement was overly strict or rude.
- OCOlivia Chapala2 days ago5.0My boyfriend and I came in today and we were helped by a young lady named Amaret (pardon me if I spelt her name wrong) but she was so nice and super helpful to both of us. Thanks queen!!❤️
- FTFt Ts2 days ago5.0Amazing costumer service, i walked into the store and a girl with black long hair came up to me, she showed me the products on the store, tried to help me and overall had a great energy, thanks for the good work.
- CSC. Marie SmeNov 9, 20253.0I love their products, have for years!!! But I'll never understand why samples get put in leaking containers which then leak all over the bag and products inside. 🤦♀️ Simplest things to fix, yet here I am cleaning everything I bought yesterday and my backseat! 😡
- MGM GSep 10, 20255.0I can't remember the Lushie who helped us (she had long brown hair & glasses from what I recall) but she was so friendly and very helpful. We had great conversation & even did a show-and-tell about my Lush collection wall haha. It was truly a wonderful experience.
- JWJoanne WongAug 5, 20255.0I had the best experience here on Monday, Aug 4. Despite it being a holiday weekend, the staff were so patient and kind. I brought my 4yo son to Lush and gave him a $20 budget to get whatever he wanted. The staff treated him like an actual person and helped him out, showed him around the shop and even did a bubble bar demo with him. They showed him the sale table to ensure he could get the best bang for his buck and respected the budget given to him. He left with 4 bath bombs and was gifted a bubbleroon. Thank you for making our day!
Frequently Asked Questions About Lush Cosmetics Cross Iron Mills
What type of products does Lush Cosmetics Cross Iron Mills offer?
Lush Cosmetics provides fresh, handmade, cruelty-free, and vegetarian bath, body, hair, and face products including bath bombs, bubble bars, hair treatments, masks, shower gels, and moisturizers.
What are the store hours for Lush Cosmetics Cross Iron Mills?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Lush Cosmetics Cross Iron Mills offer delivery or pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Lush Cosmetics Cross Iron Mills located?
It is located at 261055 Crossiron Blvd, Rocky View, Alberta, T4A 0G3, Canada.
What payment options are accepted at Lush Cosmetics Cross Iron Mills?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, Mastercard, PayPal, and Visa.
Does Lush Cosmetics Cross Iron Mills have an online shopping option?
Yes, you can shop online via their website at https://www.lush.ca/en/home.
Are there any dining options near Lush Cosmetics Cross Iron Mills?
Yes, nearby dining options include La Prep cafe, Dairy Queen (Treat) ice cream shop, Villa Madina Mediterranean restaurant, Jollibee chicken restaurant, Arby's fast food, and Jugo Juice smoothie bar.
What eyewear stores are close to Lush Cosmetics Cross Iron Mills?
Nearby eyewear stores include Visionquest Eyewear and Second Specs, both offering optician services and fashion accessories.
Can I visit other retail stores around Lush Cosmetics Cross Iron Mills?
Yes, the mall houses many stores nearby such as Pandora Jewellery, Michael Kors, and several clothing stores like IZOD, Nygard Fashion, and Joe Fresh.
Is there a place nearby Lush Cosmetics Cross Iron Mills where I can grab coffee?
Yes, Starbucks is located nearby and is a convenient spot to enjoy coffee before or after your visit.