SEPHORA

Reviews

• JF

  Jessica Fudge

  Jan 4, 2026
  5.0
  Sephora continues to be our absolute go-to, and the customer service is truly unmatched. We always shop here because our daughter is extremely sensitive to products, and the staff are consistently patient, knowledgeable, and incredibly helpful in making sure we choose items that are safe and right for her. Every visit feels welcoming and stress-free. Most recently, when our daughter asked for a Sephora-themed party, they went above and beyond—helping us with bags for the loot bags and even centerpieces. They didn’t just meet expectations, they completely exceeded them. This level of care and generosity is rare and so appreciated. We highly recommend shopping here and saying hello to the incredible Nahshon who always makes the experience exceptional. Sephora truly sets the standard for outstanding customer service. ✨
• OO

  Olla

  Jan 2, 2026
  5.0
  4 C hair care 💅🏽😘 hello
• JT

  Jayesh Thummar

  Dec 30, 2025
  1.0
  Very poor customer service from Chenni and Camile (not sure if I spelled their names correctly). Zero sense of how to talk to customers and to understand their needs.
• LC

  Lynne C

  Dec 26, 2025
  5.0
  Fave Sephora! Best customer service- always welcoming, clean and organized and the staff really know their stuff. The Sephora in Fort Mac know how to make my day.
• AK

  Anna Kucera

  Dec 24, 2025
  1.0
  As a rouge member, I’m constantly in different Sephora’s - this specific store has such a reputation in Fort Mac for customers not getting any help and judgement while shopping. Not a comfortable atmosphere caused from employees. In the dozen times I’ve been to this location I have never once been greeted, helped, or acknowledged while shopping. If you’re able to go to the Sephora’s down in Edmonton (like I do, even tho I live here) I would highly recommend it. Management needs to train their staff to say hello and smile. 0/5

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