SEPHORA

3.8
807 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter from 19 Ave. NW or 99 St. NW 2. Look for Sephora's curbside pickup parking sign 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
9761 19 AVE AB NW, EDMONTON, AB
T6N 1N5, Canada

Hours

Reviews

3.8
807 reviews
5 stars
428
4 stars
125
3 stars
61
2 stars
37
1 star
156
  • TK
    tarandeep kaur
    1 day ago
    1.0
    I visit this location often, but today I went in for a color corrector and foundation. The first girl who offered help showed me a NARS color corrector and then tested YSL and NARS foundations on me. The NARS shade was wrong, and when I mentioned that NARS Punjab might be better, she agreed. Since I usually use Huda Beauty, I decided to check their foundation too. I went to that section myself and asked another staff member for help finding my shade. She did two patch tests ( quickly) , but I was still unsure, so I politely asked for samples of all three foundations. Her attitude changed immediately. She came back with the samples and told me, very rudely, that next time they won’t spend that much time on me. It was shocking and hurtfuI , I was almost in tears. The first girl had helped kindly, but the second one wasn’t even with me for five minutes before speaking to me like that. I told her I wasn’t trying to waste anyone’s time. She said they have other customers and can’t spend more than five minutes on one person. I ended up only buying the color corrector. If this is Sephora’s rule that their customer service representative can’t spend more than 5 mins with customers , it’s disappointing. No customer deserves to be treated this way. I will never return to this location again. Very rough experience.
  • JM
    J Mander
    Nov 16, 2025
    1.0
    I went to exchange a lip liner and foundation I bought just two days ago, both unused and in perfect condition. The cashier, Manvi, was extremely rude — she kept questioning why I was returning them and gave me judgmental looks the whole time. Very unprofessional and made the experience uncomfortable.
  • BT
    Basse Cheick Tidiane
    Nov 12, 2025
    5.0
    Thank you for helping us choose a fragrance Mila! You went the extra mile assisting us and made the experience great! I wish I could have filled out a form at the store but I guess a gogle review would do. Have a great day !
  • KG
    Kelsey Grant
    Nov 12, 2025
    5.0
    Only giving 5 stars for my experience with Jasleen she went above and beyond for me at this location and was so patient and kind. Cannot speak for all the staff but interactions I’ve had with other staff at this location were quite disappointing. 2 stars for them. 5 for Jasleen! 🩷
  • AC
    Avneet Cheema
    Nov 2, 2025
    5.0
    Generally, I don’t like going to the South Common Sephora, and this time the first customer service interaction I had honestly made me regret coming to this location. But then comes this woman - I believe her name is Naida - and WOW. I don’t think I’ve ever received customer service this good! She helped us with shade matching for the YSL foundation, Tarte concealer, Huda color corrector and so much more. She didn’t even let us feel like we were bothering her or taking too much time. Truly appreciate her support - she completely turned my experience around!

Frequently Asked Questions About SEPHORA

What are the regular store hours for Sephora at 9761 19 Ave AB NW in Edmonton?

Sephora is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Is Sephora at this location open on holidays?

Sephora observes special hours on certain holidays; for example, it is closed on December 25, but open with adjusted hours on Christmas Eve and New Year's Day. It's best to check specific holiday hours before visiting.