Visit us at M·A·C West Edmonton Mall, Edmonton to shop best-sellers and new must-haves. Need your products ASAP? Call your local store (780) 930-2166 or select Buy Online, Pick Up In-Store or Same-Day Delivery at checkout.
I bought things worth almost $240 3weeks ago, they packed and left one FIX+ MULTITASKING SETTING SPRAY. The guy who first served me was amazing during the point of sale. When I got home, I discovered that they had left it out, yet I had paid for it. I called the store to let them know that they didn’t pack it. The lady on the phone confirmed with their inventory that they had not packed it. I advised them that I will come to pick it up at my earliest free time. Today, I managed to go there. They were so disrespectful, Daniel (David), the same person who was so good during the point of sale with another rude lady served me. They denied the fact, I advised them to check in my account, gave my email and phone, they stated they cannot confirm that I bought the staff on the date and that they cannot reprint the receipt. Luckily, I had my e-receipt. I told them to go back to their calls, finally they said they confirmed that the lady I spoke to is not working today but they just called her and confirmed the fact. The worse thing they did was to give me tester opened spray, marked as final sale and they rudely told me it will be final sale. I always had amazing encounters with Mac agents but these two were really off. I wish they can respect their customers in every way
F1
Factopedia 101
Nov 29, 2025
1.0
Staff is very rude. The guy at the counter was very rude today
SN
Sushmita Naidu
Nov 28, 2025
5.0
Excellent service... Thank you Jamie for all the help, and suggesting the best.
Thank you MAC
SM
Shamim Meghji
Aug 27, 2025
5.0
He was very helpful and friendly .
AM
A M
Aug 13, 2025
1.0
Worst MAC store in Edmonton and awful customer service, staff aren't professional.. Never recommend!
What are the operating hours of MAC Cosmetics at West Edmonton Mall?
MAC Cosmetics at West Edmonton Mall is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is MAC Cosmetics located within West Edmonton Mall?
MAC Cosmetics is located at 8882 170th Street, #2339 Phase 3, Edmonton, AB, T5T 4J2, inside West Edmonton Mall.
Can I purchase MAC Cosmetics products online and pick them up in-store?
Yes, you can buy online and select 'Pick Up In-Store' or request same-day delivery for your MAC Cosmetics purchases.
Does MAC Cosmetics at West Edmonton Mall offer wheelchair accessible entrances and parking?
Yes, the store provides wheelchair accessible entrances and parking for customers.
What payment methods are accepted at MAC Cosmetics in West Edmonton Mall?
MAC Cosmetics accepts debit cards and mobile NFC payments; cash is not required, but check payments are not accepted.
How can I book an appointment at MAC Cosmetics in Edmonton?
You can book an appointment online at https://www.maccosmetics.ca/book-appointment.
What nearby stores can I explore for fashion accessories around MAC Cosmetics?
Nearby stores for fashion accessories include Journeys, Sunglass Hut, The COACH Store, and Gap, all within West Edmonton Mall, making it convenient to shop for fashion items before or after visiting MAC Cosmetics.
Are there any entertainment options near MAC Cosmetics at West Edmonton Mall?
Yes, you can visit World Waterpark and Waterworld West Edmonton Mall nearby for fun water-based attractions and active life activities.
Where can I find other beauty and cosmetics stores close to MAC Cosmetics?
Other beauty stores near MAC Cosmetics include Morphe and Aveda, offering a variety of cosmetic and beauty supplies within West Edmonton Mall.
Are there places to grab a snack or dessert near MAC Cosmetics in West Edmonton Mall?
Yes, nearby options for snacks and desserts include Candy Candy, Bubble & Gum, Rocky Mountain Chocolate Factory, and Pinkberry, perfect for a treat before or after your shopping trip.