About
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Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products.
Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Nehiyawak/Cree, Tsuut'ina, Niitsitapi/Blackfoot, Métis, Nakota Sioux, Haudenosaunee/Iroquois, Dene Suliné, Anishinaabe/Ojibway/Saulteaux and the Inuk/Inuit as stewards and caretakers of the land we are on today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
904 reviews
5 stars
635
4 stars
159
3 stars
54
2 stars11
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees who provided exceptional service.
Product Quality
Customers expressed satisfaction with the quality and variety of products, particularly bath bombs and skincare items, although some noted high prices.
Store Experience
The store atmosphere was described as inviting and fun, with engaging displays and interactive product demonstrations, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, some customers reported instances of poor service, such as staff being unresponsive or long wait times at the checkout.
Inclusivity
The store was noted for its inclusive environment, with staff being particularly accommodating to customers with special needs.
- FEfatima elsayedNov 15, 20255.0Jennifer is amazing! She showed me sone products and took care of my needs.
- RRRileyMNov 13, 20255.0We had the most wonderful experience at the store today! The Christmas sets were amazing and so was an associate who helped us. Nico was helpful, knowledgeable and so nice! The entire family loved him. He explained all the different products, gave us information about parties (We didn’t even know they did birthday parties!) and even introduced us to new favourites! We will definitely be back!
- KWKayleigh WebbNov 2, 20255.0I love the team here so much!! Tori took time with me to go through all of my needs and skincare concerns, and she gave me all the samples and tools I needed to succeed! Thank you so much to this incredible team🩷
- JSJ SOct 29, 20255.0As expected, Lush staff are so knowledgeable and friendly. Special mention to Berlin who helped me find the perfect things for my sensitive skin.
- GRGraeme RaymondOct 19, 20252.0Myself and a friend came in. Wasn't busy in the store. We knew what we were looking for, but didn't know where to find it. 2 staff were talking to each other. Made eye contact and nodded to one of them. They smiled and kept talking to the other employee. Decided to look around and find it myself. We did. No one came to talk to us in the store. Product was great, service was poor.
Frequently Asked Questions About Lush Cosmetics West Edmonton
What products does Lush Cosmetics West Edmonton offer?
Lush Cosmetics West Edmonton offers fresh, handmade, cruelty-free, and vegetarian bath, body, hair, and face products including bath bombs, bubble bars, hair treatments, shower gels, toothy tabs, body scrubs, face cleansers, moisturizers, and body lotions.
What are the store hours of Lush Cosmetics West Edmonton?
Lush Cosmetics West Edmonton is open Monday, Wednesday to Saturday from 10:00 AM to 9:00 PM, Tuesday from 12:00 PM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Lush Cosmetics West Edmonton offer delivery and pickup services?
Yes, Lush Cosmetics West Edmonton offers in-store pickup, delivery including same-day and no-contact delivery options.
What payment methods are accepted at Lush Cosmetics West Edmonton?
They accept American Express, Android Pay, Apple Pay, cash, Discover, financing, Mastercard, Paypal, and Visa.
Is Lush Cosmetics West Edmonton a black-owned or women-owned business?
Lush Cosmetics West Edmonton is not black-owned nor women-owned.
Where is Lush Cosmetics West Edmonton located?
It is located at Unit #1720, 8882 170 St, West Edmonton Mall, Edmonton, AB T5T 4M2, Canada.
What nearby shopping options can I visit along with Lush Cosmetics West Edmonton?
Near Lush Cosmetics West Edmonton, you can visit nearby stores such as Ardene, Old Navy, Victoria's Secret, and The Children's Place for additional clothing and accessory shopping.
Are there other beauty or cosmetic stores near Lush Cosmetics West Edmonton?
Yes, nearby beauty and cosmetic stores include Sephora, Charlotte Tilbury, and another LUSH location, providing customers with a variety of beauty and skincare options.
What nearby places can complement a visit to Lush Cosmetics West Edmonton?
After visiting Lush, you can enjoy a coffee at Bona Vita Coffee House or relax at nearby beauty salons like Rain Salon & Spa and Vo's Nails.
How can I find more information about Lush Cosmetics West Edmonton online?
You can visit their official website at https://www.lush.ca/en/home or follow their LinkedIn and Facebook pages for updates and promotions.