Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products.
Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Nehiyawak/Cree, Tsuut'ina, Niitsitapi/Blackfoot, Métis, Nakota Sioux, Haudenosaunee/Iroquois, Dene Suliné, Anishinaabe/Ojibway/Saulteaux and the Inuk/Inuit as stewards and caretakers of the land we are on today.
The staff is consistently described as friendly, knowledgeable, and helpful, with many customers highlighting individual employees for their exceptional service.
Product Quality
Customers appreciate the quality and variety of products, particularly bath bombs and skincare items, although some express concerns about pricing.
Store Experience
The store atmosphere is often described as inviting and fun, with engaging product demonstrations and a welcoming environment.
Mixed Experiences
While many reviews are positive, some customers report instances of poor service or unavailability of staff when assistance is needed.
SK
Sara Kolev
4 days ago
5.0
I would like to start this off by saying -typically- I am not a person who can be persuaded. HOWEVER. Marie, was the sweetest and most helpful salesperson I have encountered in a very long time. She was so patient and understanding when I shared some of my postpartum hygiene struggles (oily hair, sensitivities, etc) and walked alongside me chatting and recommending items she thought I would like. I walked in here for a face scrub and left with over $200 in items. Then to top this experience off, when I got to the cashiers, Aly and Michelle were so sweet and continue providing advice and their personal experiences with products. Honestly my experience today was so amazing and refreshing, the products, the people everything. I know ordering online is often more convenient, but if you can, support this store because these people care about customer experience. THANK YOU Marie, Aly, and Michelle. I hope some good karma finds you!!
CC
Carly
Jan 1, 2026
5.0
We booked a birthday party for my daughter and Cecelia was an absolute gem! She sat down and planned the party with us in advance and made the evening so fun and engaging for the girls. Highly recommend!
LC
La Creatura
Dec 11, 2025
5.0
I was walking up to all them Jelly and Jawbreakers and having a sample day!
The blue one tasted like #blue #itstrue
Purple was Urple and Urkel #LikeSteve
And the other ones?? Let me tell you, they wuz fooding up like an All You Can Eat Buffet
And them soaps was good for cleaning my body I took my bath in the sink and I was so freaking clean awesome style #Smelly #PickUp
All them people was watching me take my bath in a different way but I was living it up La Vida Loca and I came out like newborn baby #IWasBornAgain
What Are Your Thought s on this???
MS
Maria S
Dec 9, 2025
5.0
I had such a great experience at lush the other day. I was helped by a girl named sabi, and she was amazing. She was super kind, patient, and helped me find everything I needed, including a bunch of my Christmas gifts. She made the whole process easy and actually fun. Really appreciated her time and how thoughtful she was. Thank you!
TP
Tatyanna Perry
Dec 5, 2025
4.0
Anna was super friendly and very helpful in finding me exactly what I wanted even when I wasn't sure myself.
Frequently Asked Questions About Lush Cosmetics West Edmonton
What products does Lush Cosmetics West Edmonton offer?
Lush Cosmetics West Edmonton offers fresh, handmade, cruelty-free, and vegetarian bath, body, hair, and face products including bath bombs, bubble bars, hair treatments, shower gels, toothy tabs, body scrubs, face cleansers, moisturizers, and body lotions.
What are the store hours of Lush Cosmetics West Edmonton?
Lush Cosmetics West Edmonton is open Monday, Wednesday to Saturday from 10:00 AM to 9:00 PM, Tuesday from 12:00 PM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Lush Cosmetics West Edmonton offer delivery and pickup services?
Yes, Lush Cosmetics West Edmonton offers in-store pickup, delivery including same-day and no-contact delivery options.
What payment methods are accepted at Lush Cosmetics West Edmonton?
They accept American Express, Android Pay, Apple Pay, cash, Discover, financing, Mastercard, Paypal, and Visa.
Is Lush Cosmetics West Edmonton a black-owned or women-owned business?
Lush Cosmetics West Edmonton is not black-owned nor women-owned.
Where is Lush Cosmetics West Edmonton located?
It is located at Unit #1720, 8882 170 St, West Edmonton Mall, Edmonton, AB T5T 4M2, Canada.
What nearby shopping options can I visit along with Lush Cosmetics West Edmonton?
Near Lush Cosmetics West Edmonton, you can visit nearby stores such as Ardene, Old Navy, Victoria's Secret, and The Children's Place for additional clothing and accessory shopping.
Are there other beauty or cosmetic stores near Lush Cosmetics West Edmonton?
Yes, nearby beauty and cosmetic stores include Sephora, Charlotte Tilbury, and another LUSH location, providing customers with a variety of beauty and skincare options.
What nearby places can complement a visit to Lush Cosmetics West Edmonton?
After visiting Lush, you can enjoy a coffee at Bona Vita Coffee House or relax at nearby beauty salons like Rain Salon & Spa and Vo's Nails.
How can I find more information about Lush Cosmetics West Edmonton online?
You can visit their official website at https://www.lush.ca/en/home or follow their LinkedIn and Facebook pages for updates and promotions.