Business Details
About
Hair SalonBeauty Salon
Great Clips in Edmonton, AB provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5047 Ellerslie Rd SW offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Edmonton, AB!
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.7
228 reviews
5 stars
109
4 stars
43
3 stars
17
2 stars
8
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on haircut quality; some customers received excellent cuts while others reported severe dissatisfaction and uneven results.
Customer Service
Numerous complaints about unprofessional behavior and poor customer service, including rudeness and lack of attention to detail.
Staff Competence
Inconsistent skill levels among staff; some stylists are praised for their expertise, while others are criticized for lack of training and experience.
Wait Times
Customers appreciated the short wait times and the convenience of online check-in, although some reported issues with appointment management.
Pricing
Generally viewed as affordable, but some customers feel recent price increases are unjustified given the quality of service.
- NANayeli AvilaNov 9, 20251.0🚫 DO NOT GO TO THIS SALON! 🚫 This was hands-down one of the worst salon experiences I’ve ever had. I went into Great Clips with clear expectations: I showed the stylist multiple reference photos and specifically emphasized the bang I wanted. I asked if she felt confident doing it — she said yes. Within seconds she hacked my bangs into something unrecognizable — far too short and nothing like what I asked for. When I confronted her, her response was a dismissive “it’s just hair.” That level of indifference is unacceptable. Hair takes time and money to grow and care for — calling it “just hair” is insulting. I asked for the manager. The supervisor doubled down, defended the stylist, and said it was “a different hair type.” Both women kept looking at each other and laughing, effectively mocking me while I sat there upset. To make matters worse, they still charged me for the service after ruining my cut and belittling me. This was not a simple mistake — it was careless, disrespectful, and unprofessional. The fact that staff laughed at a paying customer and then had the nerve to take payment is outrageous.
- LFLillith FaireOct 7, 20252.0Gave this place two stars but only because of previous haircuts being okay (you get what you pay for). But I went in there this past weekend, and an older lady - 60ish - cut my hair and I now have people asking me about chemotherapy. I don't have cancer, though - the haircut is THAT BAD. Never again, as I now nervous about going outside for the next two months.
- CSChris SinclairAug 27, 20253.0They don’t care about customer service. Long wait time and the lady seemed super tired and cut my hair in 7 minutes. They are either under paid or over worked. Smile is all it takes to greet your customer. I still tip them as I know life is hard and someone might have a bad day. I might try them one more time just to see and can change the review if I get good customer service.
- RSReet SidhuJul 9, 20255.0Got a haircut today and I’m so happy with the results! Preet did an amazing job — she was kind, professional, and guided me through every step. I felt totally comfortable, and the final look turned out even better than I expected. Highly recommend her! 💯
- DBDerrick BradleyMar 18, 20204.0Good price . Friendly staff.very helpfull
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Harvest Pointe offer?
Great Clips Harvest Pointe offers haircuts for men, women, and kids, beard trims, bang trims, shampooing, blow dry, hair styling including updos, and some salons offer perm services. Color services are not offered.
Do I need an appointment to visit Great Clips at 5047 Ellerslie Rd SW?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In via their app or website to add your name to the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In lets you add yourself to the waitlist before arriving, see estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes to minimize waiting at the salon.
What are the operating hours for Great Clips at Harvest Pointe?
Open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. The salon is closed on Christmas and Thanksgiving Day (Canada).
What payment methods are accepted at Great Clips in Edmonton?
Great Clips accepts Visa and Mastercard payments at this location.
Can I request a specific stylist when I check in online?
No, stylist requests are not available with Online Check-In for privacy and safety reasons. However, you can request a stylist in person when you arrive, though it may increase your wait time.
Are there nearby places where I can eat before or after my haircut at Great Clips Harvest Pointe?
Yes, there are several nearby restaurants including Subway for sandwiches, Dairy Queen Grill & Chill for fast food and ice cream, Boss Pizza & Bar for pizza and drinks, BarBurrito Canada for Tex-Mex, The Chopped Leaf for healthy options, IHOP for breakfast, Popeyes Louisiana Kitchen for chicken, and Tim Hortons for coffee and snacks.
Are there fitness or wellness options near Great Clips Harvest Pointe?
Yes, Orangetheory Fitness gym is nearby for workouts, and there are health professionals such as Harvest Pointe Dental, Watt Common Medical Clinic, and Dr. Caitlyn Charteris chiropractor close by for health and wellness services.
Where can I find other beauty or grooming services near Great Clips?
Nearby you can find D Nails for nail services, SmartStyle Hair Salon for additional hair styling, and Charm Optical for eyewear and optometrist services.
How can customers visiting Great Clips use nearby transportation or amenities?
While specific transit stations are not listed, nearby conveniences include a Petro-Canada gas station and various retail stores like Walmart Canada and Walmart Photo Centre, which may be useful before or after your visit to Great Clips at Harvest Pointe.