Great Clips

3.7
230 reviews

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Edmonton, AB provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5047 Ellerslie Rd SW offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Edmonton, AB!

Details

  • Requires appointmentNot available

Location

Great Clips
5047 Ellerslie Rd SW, Edmonton, AB
T6X 1X2, Canada

Hours

Reviews

3.7
230 reviews
5 stars
110
4 stars
44
3 stars
17
2 stars
8
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Feedback indicates a mix of experiences with staff professionalism, with some customers praising friendly and attentive service, while others report rudeness and unprofessional behavior.

Haircut Quality

Many reviews highlight inconsistent haircut quality, with several customers expressing dissatisfaction over poorly executed cuts, while others report being very happy with their results.

Customer Service

Numerous customers noted issues with customer service, including long wait times, dismissive attitudes from staff, and problems with online check-in.

Cleanliness and Atmosphere

The salon is generally described as clean and welcoming, contributing positively to the overall experience for many customers.
  • DA
    Dayne Adam
    Dec 21, 2025
    5.0
    Fantastic haircut and fantastic staff. Sukhdip (Sukhi) always does an incredible job and is always smiling and so friendly. The space is very clean and welcoming. I would recommend anyone to come here.
  • RO
    Roman Odarchuk
    Dec 12, 2025
    4.0
    Great salon with friendly staff and quality service. The space is clean, the atmosphere is relaxing, and the haircut turned out exactly how I wanted. Would definitely come back.
  • NA
    Nayeli Avila
    Nov 9, 2025
    1.0
    🚫 DO NOT GO TO THIS SALON! 🚫 This was hands-down one of the worst salon experiences I’ve ever had. I went into Great Clips with clear expectations: I showed the stylist multiple reference photos and specifically emphasized the bang I wanted. I asked if she felt confident doing it — she said yes. Within seconds she hacked my bangs into something unrecognizable — far too short and nothing like what I asked for. When I confronted her, her response was a dismissive “it’s just hair.” That level of indifference is unacceptable. Hair takes time and money to grow and care for — calling it “just hair” is insulting. I asked for the manager. The supervisor doubled down, defended the stylist, and said it was “a different hair type.” Both women kept looking at each other and laughing, effectively mocking me while I sat there upset. To make matters worse, they still charged me for the service after ruining my cut and belittling me. This was not a simple mistake — it was careless, disrespectful, and unprofessional. The fact that staff laughed at a paying customer and then had the nerve to take payment is outrageous.
  • LF
    Lillith Faire
    Oct 7, 2025
    2.0
    Gave this place two stars but only because of previous haircuts being okay (you get what you pay for). But I went in there this past weekend, and an older lady - 60ish - cut my hair and I now have people asking me about chemotherapy. I don't have cancer, though - the haircut is THAT BAD. Never again, as I now nervous about going outside for the next two months.
  • CS
    Chris Sinclair
    Aug 27, 2025
    3.0
    They don’t care about customer service. Long wait time and the lady seemed super tired and cut my hair in 7 minutes. They are either under paid or over worked. Smile is all it takes to greet your customer. I still tip them as I know life is hard and someone might have a bad day. I might try them one more time just to see and can change the review if I get good customer service.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.