Enterprise Rent-A-Car

4.4
594 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Jackson Hole Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Jackson Hole Airport today.

Location

Enterprise Rent-A-Car
1250 E Airport Rd, Jackson, WY
83001, United States

Hours

Reviews

4.4
594 reviews
5 stars
448
4 stars
51
3 stars
19
2 stars
15
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Amanda and Kayce for their exceptional service.

Efficiency

Several reviews highlighted the quick and easy pickup and drop-off processes, although some customers experienced long wait times during peak periods.

Vehicle Quality

Customers generally reported receiving clean and well-maintained vehicles, though there were complaints about specific cars being in poor condition or not matching reservations.

Reservation Issues

Multiple customers faced problems with reservations, including not having the reserved vehicle available and being overbooked, leading to significant frustration.

Mixed Experiences

While many had positive experiences, a notable number of reviews expressed dissatisfaction with customer service and communication, particularly during busy times.
  • JB
    John Boyle
    Nov 6, 2025
    5.0
    Great experience from start to finish. Quick and easy getting the car picked up. Very friendly staff. Great job at this location!
  • MH
    Mike H
    Nov 6, 2025
    5.0
    Really outstanding customer service from check-in to rental quality to ease of return. The rental agent took the time to ask about my trip, recommended places to visit and eat around the national parks, and set me up with a very comfy rental car (the heated seats and steering wheel were a major luxury in the cold fall mornings!). The return process was smooth, and the staff was able to quickly locate an item I left in the car and arrange its return. I would rent from this team again!
  • EG
    edward gordon
    Oct 20, 2025
    5.0
    Great staff at Jackson hole airport. I’ll definitely do enterprise again for my next rental.
  • TC
    Tessa Cranston
    Oct 18, 2025
    2.0
    Horrible and stressful way to start a vacation. Made a reservation 3 months in advance which ended up being approx 43% cheaper to rebook a reservation 1 week prior for the same vehicle. I checked in online but still had to wait in the long line at the desk. There needs to be a separate line for people who have already done the reservation + check in process online. By the time I got to the front of the line, all the vehicles were taken except for a minivan or a 1.5 ton truck.
  • BC
    BILL CDEBACA
    Oct 8, 2025
    3.0
    I reserved a vehicle 9 months in advance, but had to wait in the airport terminal over an hour after checking in. They charged me for late return, but did not give credit for the car not being ready when I checked in. Also the tire low pressure light came on halfway during my trip when I was 30 miles from any service station, I had to stop, buy a tire gauge & inflate all four tires. They need to maintain their vehicles to the highest standards & not put us in an unsafe situation.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Jackson?

Enterprise Rent-A-Car is located at 1250 E Airport Rd, Jackson, WY 83001, USA.

What types of vehicles can I rent at Enterprise Rent-A-Car Jackson Hole Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.