Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Gillette, WY believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.5
300 reviews
5 stars
247
4 stars
10
3 stars
12
2 stars
9
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and helpful staff, particularly highlighting employees like Wyatt, Jerome, and Gwen for their exceptional customer service.
Cleanliness Issues
Several reviews noted that cars often left the wash still dirty, with complaints about water marks and inadequate cleaning despite using premium wash options.
Vehicle Damage
Multiple customers reported damage to their vehicles during the wash process, with concerns about the management's lack of accountability and poor response to damage claims.
Pricing and Value
While some customers appreciated the membership deals and promotions, others felt the service was overpriced given the quality of the wash and the issues experienced.
Operational Problems
Customers mentioned that some equipment, such as vacuums and dryers, were frequently out of order, impacting the overall experience.
- JMJohnathon MendozaNov 12, 20253.0Slowly has started to get worse overtime, the quality of employees hired will eventually ruin the place. If it doesn't get better, I will definitely be canceling my subscription.
- JHJoanna HNov 2, 20251.0Paid 22 my car was still dirty and scratched !
- CRCindy RogersOct 30, 20251.0Went through the car wash and the back of my car is still dirty.
- JPJames PeltonOct 16, 20255.0Went though and the license plate ready was on point. Always friendly people. Definitely the best wash in Gillette
- JHJay HaileyAug 31, 20251.0This place damaged both vehicles we took through and didn't get my truck very clean, we even got the super wash, not worth it!
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Gillette, WY?
Tommy's Express® Car Wash is open daily from 7:00 AM to 9:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 801 Edwards St., Gillette, WY 82718, USA.
What payment options are accepted at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of car wash products are available at Tommy's Express® Car Wash?
Products include Rainbow Coat foam, Body Wax, Tommy Guard®, Red Hot Cleanser foam, and Tire Shine.
Does Tommy's Express® Car Wash offer any membership programs?
Yes, they offer an unlimited membership program accessible through the TommyClub App.
What additional services does Tommy's Express® Car Wash provide?
They provide free vacuums, free mat washers, and interior detailing kits.
How can I contact Tommy's Express® Car Wash via email or phone?
You can email WY201@teamtommys.com or call +1 307-241-5850.
Is Tommy's Express® Car Wash affiliated with any organizations?
Yes, they are associated with Water Mission, focusing on community service and enrichment.
What nearby dining options are available around Tommy's Express® Car Wash?
Nearby dining includes Wyoming's Rib & Chop House, Arby's, Qdoba Mexican Restaurant, BurgerSear, i siciliani italian restaurant, Smiling Moose Rocky Mountain Deli, Armando's Taco & Pasta Shop, and Paco's Boba.
Are there nearby automotive-related services near Tommy's Express® Car Wash?
Yes, nearby automotive services include Buggy Bath Car Wash, Certified Oil gas station, and Loaf 'N Jug convenience store with automotive parts.
Which nearby businesses can help with banking and financial services?
First Interstate Bank and Western Union are nearby for banking and money transfer services.