Welcome to Pilot Travel Center in Cheyenne, WY!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Cleanliness
Customers frequently reported dirty facilities, including restrooms and showers, with some stating that the cleanliness standards were unacceptable.
Food Availability
Many customers expressed frustration over the lack of food options, with several noting that hot food was often unavailable or that the food quality was poor.
Shower Facilities
There were consistent complaints about the shower facilities being dirty, poorly maintained, and having long wait times.
Parking Issues
Several reviews mentioned difficulties with parking, including limited space and poor maintenance of the parking lot.
CI
Curtis Moore II
Feb 12, 2026
1.0
6PM NOTHING TO EAT, Cheyenne, WY 😂😂😂
DE
Denise “Nies” Euvelman
Feb 2, 2026
1.0
I am filling up around 6000usd a month at pilot flying j all across North America anD I am only 1 of probably 40 trucks that carries the same on the door as me as owner operator.
I fill up here for 667 dollar and my app says I have a free Coffee
Standing there happy waiting to scan my phone for the free coffee and then she wants me that I pay for it and said no I have a free coffee.. and then her colleague came aswell with an cold attitude.. and looking in MY PHONE about the rules.. and I did not bring my wallet because I thought a free coffee.. she talked with a rude attitude to me.
I said I just filled up for 670 dollars and you guys doing so difficult about a 1 dollar coffee.. so I poured it in the sink and left..
At the end I walked she wished me saying outloud sarcastic you have the day as you deserve and wanted to call security haha.. what a behavior while i came in whistling .
Would never ever come back here!!!!!!2
DH
Dasha Hrynchevska
Feb 1, 2026
1.0
The gas stations are not working.
ZA
Zach Adams
Jan 24, 2026
3.0
The ads at the pumps are way to loud. And make me want not come back
BG
Bryan Gonzalez
Jan 8, 2026
1.0
I want to explain a situation that happened to me on this trip. This morning I decided to buy a snack, a bottle of water, and cigarettes. I also filled up my diesel tank, and while I was in the parking lot looking for work, as usual, I checked my bank account and noticed that I had been charged $100 for 18 snacks, even though I only bought one. When you scan an item, it doesn't automatically register 18; they have to enter the quantity manually. I don't know if it was intentional or a mistake. I went to complain, and they did refund me, but they got upset because I told the other truckers around me to be careful, and I'm doing the same here: be careful, always ask for receipts, and keep an eye on your bank statements.
The other girl who works there was standing next to her and told me not to go to that truck stop anymore, and I'm a truck driver. They definitely need better workers in that area.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
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