Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Cheyenne, WY!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
1,431 reviews
5 stars
598
4 stars
342
3 stars
196
2 stars
73
1 star
222
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.
Cleanliness
Numerous reviews highlighted dirty facilities, including restrooms and showers, with complaints about maintenance and hygiene.
Food Availability
Customers frequently noted a lack of food options, with many items being unavailable or of poor quality.
Long Wait Times
Several reviews mentioned excessive wait times for showers and food service, contributing to a frustrating experience.
Parking Issues
Customers expressed dissatisfaction with the limited and poorly maintained parking facilities.
- CJCinnamon Jones4 days ago1.0they don't even have hot food here it's almost 7pm and they're already cleaned out and only thing available is subway. Came here cause Little America didn't have food either. I'm already out of time on my 14 hours clock so i can't move anymore. Does Wyoming just hate truckers ? edit: they definitely hate truckers. They don't have food AT ALL. It's 10 am and the next morning and still no food other than subway. No showers, no sink so i can't wash my dishes. They still have halloween candy and christmas candy. There is something seriously wrong with this place.
- BGBryan Gonzalez4 days ago1.0I want to explain a situation that happened to me on this trip. This morning I decided to buy a snack, a bottle of water, and cigarettes. I also filled up my diesel tank, and while I was in the parking lot looking for work, as usual, I checked my bank account and noticed that I had been charged $100 for 18 snacks, even though I only bought one. When you scan an item, it doesn't automatically register 18; they have to enter the quantity manually. I don't know if it was intentional or a mistake. I went to complain, and they did refund me, but they got upset because I told the other truckers around me to be careful, and I'm doing the same here: be careful, always ask for receipts, and keep an eye on your bank statements. The other girl who works there was standing next to her and told me not to go to that truck stop anymore, and I'm a truck driver. They definitely need better workers in that area.
- GBGerry BoJan 3, 20261.0Paid parking and they don’t even clean the showers. Working man can’t take a shower, what’s the point.
- RRRoyalRavenDec 30, 20251.0Refused a shower while two rude lazy employees stand behind the registers and tell drivers they have nobody to clean showers,...12/30/25 @9pm
- VKVictor KuehnemanDec 10, 20251.0I stop at different pilots all the time. Horrible customer service at this pilot . Today and cup other times as well they had no food, just everything was just horrible there. I will go to a different one from now on. I'll go out of my way to to the pilot up the road. When I usually stop at pilots, they're all friendly people. They want to help right away. This one. They don't give 2 cares in the world who you are.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does the Pilot Travel Center in Cheyenne provide?
Pilot Travel Center in Cheyenne offers gas, diesel, DEF with high-speed pumps, Wi-Fi, showers, overnight parking, fresh foods, snacks, drinks, and clean restrooms.
Is the Pilot Travel Center in Cheyenne open 24 hours?
Yes, the Pilot Travel Center in Cheyenne is open 24 hours every day of the week, including holidays.
Can anyone purchase a shower at the Cheyenne Pilot Travel Center and what is the cost?
Yes, anyone can purchase a shower at this location. Shower prices vary by location, so it's recommended to contact the store directly for prices.
Does this Pilot Travel Center accept mobile and contactless payments?
Yes, the location accepts American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, and other contactless payment methods.
Are there dedicated overnight parking and reserved parking spaces available at this Pilot Travel Center?
Yes, the Cheyenne location offers overnight parking and prime/reserved parking spaces for professional drivers.
Does the Cheyenne Pilot Travel Center have CAT scales on site?
Yes, all Pilot Travel Center locations including the Cheyenne site have CAT scales available for truck weighing.
I am traveling nearby; are there any dining options close to the Pilot Travel Center?
Yes, nearby dining options include Cinnabon for bakery and coffee, Subway for sandwiches, and Arby's for fast food, all close to the Pilot Travel Center.
Are there hotels near the Pilot Travel Center in Cheyenne for overnight stays?
Yes, nearby hotels include Best Western Plus Frontier Inn and Sleep Inn & Suites Cheyenne, convenient for travelers needing accommodation.
Can I fuel my RV or get propane near the Pilot Travel Center in Cheyenne?
Yes, the nearby Liquefied Petroleum Gas Charging Station at Pilot Travel Center offers propane services and fueling options for RVs.
Are there nearby transit or freight services that might be useful for truck drivers at Pilot Travel Center?
Yes, the Old Dominion Freight Line nearby offers freight and cargo services, and the Cheyenne Wy. Pilot Truck Stop provides additional parking and travel amenities.