Pilot Travel Center

3.7
1417 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Cheyenne, WY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
8020 Campstool Rd, Cheyenne, WY
82007, United States

Hours

Reviews

3.7
1,417 reviews
5 stars
596
4 stars
342
3 stars
196
2 stars
73
1 star
210

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted dirty bathrooms, showers, and overall unkempt conditions throughout the facility.

Customer Service

Customers reported rude and unhelpful staff, with instances of poor communication and lack of assistance.

Parking Issues

Frequent complaints about limited and difficult parking, with some drivers feeling trapped or unable to find adequate space.

Food Availability

Many customers noted a lack of food options, with Subway often closed and hot food unavailable during peak hours.

Shower Wait Times

Long wait times for showers were a common complaint, with reports of unclean facilities and inadequate staffing to manage them.
  • DW
    Dalton Whittle
    3 days ago
    1.0
    Pizza was inedible due to the crust being raw dough and the toppings being watery.
  • RR
    Richard Richeson
    Nov 16, 2025
    1.0
    Waiting a hour for a shower .because was told no hot water . Needless to say there was hot water someone just got terminated
  • NC
    Nathan Cody
    Nov 4, 2025
    1.0
    What is it with shitty locations like this never having hot food….not to mension the smell emitting from the restroom, didn’t even go inside.
  • ML
    Mario Lindsey
    Oct 27, 2025
    5.0
    Went for a shower and the 3 young citizens, on 25th Oct, 2025, were exceptional, when my shower zeroed out. They are the examples that Marcus Aurelius stated one should be. Continue to be great you three!
  • GD
    Garvik Duhan
    Oct 12, 2025
    1.0
    10/12/2025 Night cleaning man was very rude and egostic without placing any triangle ot stopper. they were arguing with drivers for stopping diesel pump. they did not know how to talk and how to do their job. they were aggresively impose their own rule and giving warning to call your company. its been two years in driving all america. but i have never seen a single men like these two guys here. i left without fueling and never come again on this particular stop. good luck for your customer who stops here. bye bye for ever from my side, i have another........

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.