Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Wheeling, WV? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Wheeling location today.
Location
Hours
Reviews
4.1
340 reviews
5 stars
226
4 stars
39
3 stars
13
2 stars
13
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Vehicle Quality
Most reviews noted that the vehicles were clean and well-maintained, although there were some complaints about specific vehicle issues.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of reserved vehicles and poor communication regarding their bookings.
Mixed Experiences
While many customers had positive experiences, a significant number reported negative interactions, particularly regarding customer service and vehicle availability.
Convenience
Customers appreciated the ease of the rental process, including quick pick-up and drop-off services, although some noted difficulties with after-hours returns.
- KRKay Rose5 days ago1.0I booked a reservation weeks ago and they just told me the day before my trip that they don't have a car for me, they didn't even tell me ahead of the time I just happened to call them the day before. I would have got there first thing in the morning and they would have had nothing for me. This car was for a trip that is now ruined because they lied and said they had a car for me. I booked a hotel and everything.
- BUBrooklyn UnterzuberNov 5, 20255.0My experience with Enterprise was amazing! The process was super easy from start to finish, and everyone I spoke with was so kind and helpful. Picking up and returning the car was quick and stress-free. I really appreciate how smooth everything went!! Definitely one of the best rental experiences I’ve had!
- DYD YaegerOct 29, 20255.0Wheeling staff were friendly and van was clean and ready to go. After hours drop off went well.
- MBMixed BeautiesOct 29, 20255.0I have rented from Enterprise for years. This location is top notch! They have a very friendly staff and efficient service! I was greeted as soon as I walked in. I would like to give Sarah, Emma and Tray a shout-out! I was provided outstanding customer service and they even upgraded my vehicle. The vehicle was very clean and exceeded my expectations.
- RSRod ShawOct 10, 20251.0The car i given. Nissan kicks was terrible like driving a snail no pickup. Headlights so dim I rode with high beams on, and never got flashed by on going traffic. Was heading on vacation wanted to swap out for another. A salesman on thursday said he check and let me know., never hear from him. Call later Friday a sales lady said no one knew and she get back to me by 5pm one way or another, never heard from her try calling back but you was close. What kind of service people do u hire who don't have the decency to tell you bad news. I would not been happy but to get blown off 2 days in a row. Is this how you do business because your basically the only game in town. Ps I have done business with you before and it was always professional. But the past 2 days. IT WAS NOT
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Wheeling, WV?
Enterprise Rent-A-Car is located at 150 16th St, Downtown Wheeling, WV 26003.
What are the operating hours of Enterprise Rent-A-Car at the Downtown Wheeling location?
The location is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles can I rent from Enterprise Rent-A-Car in Wheeling?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit various rental needs.
Does Enterprise Rent-A-Car in Wheeling offer any special rental deals?
Yes, they offer great weekend rates, which you can book through their website's weekend specials page.
What payment methods does Enterprise Rent-A-Car accept at the Wheeling location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in Wheeling owned by a woman and do they offer discounts for active military?
Yes, the location is owned by a woman and offers discounts for active military personnel.
What are some nearby places I can visit when renting a car from Enterprise Rent-A-Car in Wheeling?
Nearby places include Euphoric Doughnuts for a sweet treat, Biggy's Pizza for dining, and Elks Playground if you're looking for outdoor activities.
Is there a nearby gas station close to Enterprise Rent-A-Car for refueling?
Yes, Clark CFM Express in Triadelphia, WV, a gas station and convenience store, is located nearby for your refueling needs.
Which local parks or recreational areas are close to Enterprise Rent-A-Car in Wheeling?
You can visit Elks Playground for outdoor fun and J B Chambers Memorial Recreation Park for sports and recreation nearby.
How can nearby community services and centers benefit customers renting from Enterprise in Wheeling?
Nearby organizations like the Greater Wheeling Coalition for the Homeless and Catholic Charities Neighborhood Center provide community support, while Laughlin Memorial Chapel and Salvation Army offer social and spiritual services that might be of interest to visitors.