NTB-National Tire & Battery

4.7
532 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Vienna today.

Location

NTB-National Tire & Battery
908 Grand Central Ave, Vienna, WV
26105, United States

Hours

Reviews

4.7
532 reviews
5 stars
486
4 stars
9
3 stars
6
2 stars
7
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Efficiency

Many reviews noted the quick service and ability to accommodate customers without appointments, often completing work faster than expected.

Pricing

Customers appreciated the fair and reasonable pricing, often mentioning that the costs were competitive compared to other shops.

Cleanliness

The shop was frequently described as clean and well-maintained, contributing to a positive customer experience.

Expertise

Several reviews highlighted the staff's knowledge and ability to explain issues clearly, fostering trust in their recommendations.
  • DA
    Donna Arthur
    2 days ago
    5.0
    They are very polite ,honest and willing to help you in a timely manner. You don't feel like a customer you feel like a guest. ❤️
  • MH
    Matthew Hartness
    Nov 16, 2025
    1.0
    Call made appointment when I showed up said they couldn't do my tires they were to big but on the phone it was fine. Happened today sunday Nov 16 so I'm assuming all the workers didn't want to do anything since it was Sunday worthless coupons give zero stars or else I would.....
  • AA
    Angela
    Nov 16, 2025
    5.0
    NTB in Vienna, saved the day. I was already in a hurry to get my kids from school. I hit a pot hole, and immediately had a flat tire. The shop was a Godsend. I barely made it there before the tire was completely flat. I hadn't given too much thought about my tires. That's why I have a husband, so I thought. The other front tire was showing metal wires, I think. They had the matching tires in stock and on the car before I realized it. I was still yelling at my husband over his laziness and trying to get him a job at NTB. So maybe this incident would never happen again. Thank you, Angie
  • SF
    Steve Fisher
    Nov 15, 2025
    5.0
    Clayton helped me understand what I really needed for my car. What I thought I needed from watching videos was not going to work. He recommended to start with better calipers and brakes. I wanted cross drilled and slotted rotors with ceramic brake pads. My car dives hard to the left when you hit the brakes hard. Never thought about the calipers control that. Thank you from a new loyal customer, Steve
  • BC
    Brandon Cogar
    Nov 7, 2025
    5.0
    I previously left a bad 1 star review, everyone can have bad days. I apologize to Anthony for that. I had work done and that same day had a strut bust on me. I called and he went out of his way to help me out when he didn't have too, especially after leaving a bad review. So thank you and I would recommend these guys after all.

Frequently Asked Questions About NTB-National Tire & Battery

What types of services does NTB-National Tire & Battery in Vienna offer?

NTB-National Tire & Battery in Vienna offers tire sales, brakes, alignments, oil changes, batteries, suspension, and exhaust repair services.

What are the operating hours for NTB-National Tire & Battery in Vienna?

The store is open Monday to Wednesday and Friday from 8 AM to 6 PM, Thursday from 8 AM to 8:30 PM, Saturday from 8 AM to 5 PM, and Sunday from 9 AM to 5 PM.