Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Street Albans, WV? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Street Albans location today.
Location
Hours
Reviews
4.2
287 reviews
5 stars
198
4 stars
24
3 stars
19
2 stars
11
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who provided exceptional service.
Vehicle Condition
Several reviews noted issues with the cleanliness and maintenance of rental vehicles, including unpleasant odors and mechanical problems.
Rental Process
While many found the rental process to be quick and easy, some customers experienced significant delays and issues with vehicle availability.
Payment Policies
Customers expressed frustration with the strict payment policies, particularly regarding the acceptance of debit cards and unexpected charges.
Mixed Experiences
Overall, experiences varied widely, with some customers having excellent interactions while others reported poor service and unprofessional behavior.
- AMAmber Meggison4 days ago5.0A gentleman I think named Luke, not sure. (Short black hair, fair skin, under 6ft, great white smile) was AMAZING. Hands down best car rental experience with him!! Super friendly, outgoing, charismatic!! Definitely recommend working with him
- ABAustin BennettNov 13, 20251.0Hidden fees and small print policy that aren't brought up until you go to pick up the car make it a horrible experience. Won't ever use this company in the future.
- PFPhillip FieldsNov 11, 20255.0Great people and rental process super easy will always use our ST. Albans Enterprise
- RNRicha NelsonNov 10, 20251.0I went in the St. Albans location with a lemon I had rented in NC. But even with a lot full of cars— 34 I believe I was told— not ONE for a loyal customer.
- BNBill NeffNov 4, 20255.0I was in a bind due to a breakdown on the highway while traveling in an unfamiliar area. Luke Browne at your St. Albans, WV location was able to get a requested economy vehicle for me and get me on my way very quickly. Additionally, he was able to address my follow up questions/ requests during the course of my weekly rental with speed, professionalism and to my satisfaction. Many thanks to Luke for making a bad situation better!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in St. Albans, WV?
Enterprise offers a wide range of vehicles including standard cars, vans, and luxury cars to fit your rental needs.
What are the operating hours for Enterprise Rent-A-Car in St. Albans?
Enterprise is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 12:00 PM to 3:00 PM.
Where is Enterprise Rent-A-Car located in St. Albans?
The Enterprise Rent-A-Car location is at 2253 MacCorkle Ave SW, St. Albans, WV 25177.
How can I make a reservation for a rental car at Enterprise in St. Albans?
You can reserve a rental car by visiting our website at https://www.enterprise.com/en/car-rental-locations/us/wv/st-albans-683a.html or by calling +1 304-722-2400.
What payment methods does Enterprise Rent-A-Car in St. Albans accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in St. Albans offer any discounts?
Yes, Enterprise provides discounts for active military members.
What languages are supported at Enterprise Rent-A-Car in St. Albans?
Our services are available in English.
Are there any car wash services near Enterprise Rent-A-Car in St. Albans?
Yes, nearby car wash options include Safety Zone and Toad's Car Wash, which you can visit to clean your rental vehicle before returning.
Where can I find automotive services near Enterprise Rent-A-Car in St. Albans?
Schillings Pre Owned Auto Sales, Joe's Shop, and Moses Ford Inc offer automotive services nearby, which can be helpful if your vehicle needs maintenance or repairs.
What local attractions are near Enterprise Rent-A-Car in St. Albans that I can visit during my rental?
You might enjoy visiting Kill Kare State Park, a local attraction offering park and skate park activities, perfect for a day out during your rental period.