Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Nitro, WV!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
1,783 reviews
5 stars
759
4 stars
425
3 stars
250
2 stars
106
1 star
243
What are people saying?
AI-generated from recent customer reviews
Parking Issues
Customers frequently reported severe parking shortages and poor layout, making it difficult for trucks to maneuver.
Long Wait Times
Many reviews mentioned long wait times for fueling and parking, often exceeding 30 minutes.
Staff Performance
While some staff were noted as friendly and helpful, others were described as rude and unprofessional.
Cleanliness
The cleanliness of the facilities, particularly restrooms and showers, received mixed reviews, with many citing dirty conditions.
Poor Design
The overall design of the truck stop was criticized for causing traffic congestion and being unsafe for drivers.
- NCNatalie Clerkin2 days ago5.0We made a late night stop here; facilities were clean and the staff was really accommodating when I needed a private space to feed my newborn. We really appreciated it and that’s hard to find on the road, thank you!!
- DGDavid GrantNov 16, 20251.0Traveling back home and stopped to get gas. The fuel pump was full of vocal advertisement all while you pump your gas. On top of that the receipt didn't dispense. If you want a PEACEFUL GAS STOP. DONT GO TO PILOT!
- KAKARL AUGHENov 13, 20251.0This is the worst place to try for parking, day or night. Don't try to get prime parking it doesn't matter. Very hard to park after the sun goes down the restrooms were not clean, staff was NOT helpful.
- DLDeuel LeeNov 5, 20251.0Truck parking is ridiculous. Also y'all need to have somebody looking over the lot. Trucks parked everywhere. Lot too small for that smh.
- JCJoanna CraneOct 22, 20251.0I’ve stopped here twice in my life and I instantly regret my decision every time. Just drive past
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services are available at Pilot Travel Center in Nitro, WV?
Pilot Travel Center offers gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee. Amenities also include CAT scales, laundry, and premium wifi.
Are showers available at the Pilot Travel Center in Nitro?
Showers are available, and anyone can purchase a shower. Prices vary by location, so it's best to contact the store directly or use the store locator tool to confirm details.
What are the operating hours of the Pilot Travel Center in Nitro?
The travel center is open 24 hours every day, including holidays with regular hours.
What payment methods are accepted at the Nitro Pilot Travel Center?
The center accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and more contactless payments.
Does the Pilot Travel Center offer overnight parking and reserved parking spaces?
Yes, overnight parking and prime reserved parking spaces are available for professional drivers.
Can I purchase propane and access laundry facilities at the Nitro location?
Propane services and public laundry availability vary by location. It's recommended to contact the store or use the locator tool for specifics.
How can customers use apps to enhance their experience at Pilot Travel Center?
Customers can use the Pilot app for mobile fueling, online ordering, reserving parking spots, purchasing eGift cards, and accessing career opportunities.
What nearby food options are available around Pilot Travel Center in Nitro?
Arby's, a fast food and sandwich restaurant, is nearby for customers looking for additional dining options beyond the travel center's fresh foods and snacks.
Are there other gas stations or truck stops close to Pilot Travel Center in Nitro?
Yes, nearby options include another Pilot Flying J gas station, CAT Scale for truck weighing, and Blue Rhino Propane Exchange for propane needs, offering flexibility for travelers in the area.
What nearby services can truck drivers or travelers access near the Pilot Travel Center?
Nearby services include Western Union for financial services, Nitro Construction Services for contractor needs, and Appalachian Truck & Trailer Services LLC for truck repair and tire services, providing convenient support for travelers.