Brand Certified
Pilot Travel Center
3.7(1794 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
4304 1st Ave, Nitro, WV
25143, United States
Certified by Pilot Travel Center • Mar 01, 2026
(304) 755-8654
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Nitro, WV!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
3.7
1,794 reviews
5 stars
762
4 stars
425
3 stars
250
2 stars
107
1 star
250
What are people saying?
AI-generated from recent customer reviews
Parking Issues
Customers frequently reported severe problems with parking availability and management, often leading to long wait times and congestion.
Staff Performance
While some staff members were noted for being polite and helpful, many reviews highlighted unprofessional behavior and a lack of assistance from management.
Cleanliness
The cleanliness of facilities, including restrooms and showers, was often criticized, with many customers describing them as dirty or poorly maintained.
Fueling Experience
Customers experienced long wait times at fuel pumps due to poor layout and congestion, making fueling a frustrating process.
Overall Recommendation
The majority of reviews strongly advised against stopping at this location, citing it as one of the worst truck stops encountered.
- AFAL FergFeb 21, 20261.0Terrible truck stop. Takes an hr to fuel because management let's people park anywhere because it's a small one. Corporate when you see this please consider closing it
- LCLeonardo CiceroneFeb 18, 20261.0Impossible to use a 10% discount at the pump using the app. Each time you have to go into the store wait in line then they can only give you the discount on a certain amount of gas not a fill up total waste of time. I think it’s just a tricky to go into the store to get you to spend more money.
- JGJOT GURAYAFeb 15, 20261.0Don't reserve the spot if you are coming after 9 PM. Staff don't care about your reservation; they said, "We can't tell them to move!"
- ABAndrew BowmanJan 30, 20261.0Dont reserve parking here. Best they can do is give you a refund and recommend the ta down the road. Traffic all the way to the interstate just for fuel. That being said, the younger guy with the hair working eveing shift on 1/29/26 was polite and accommodating. Points where it's earned but im still putting this place on my list of stops to avoid.
- HPHolli PorrecaJan 7, 20261.0Truckers AVOID! Bizarre staff will harass you in the shower. A group of us stopped in our RV, spent $300+ on gas, and paid for showers for 5 people. Within MINUTES the staff were literally SCREAMING at us, knocking on the door no of the shower rooms, telling us they’d tow us. We had gotten gas snd parked near some other trucks. Driver still in the seat, engine running, not blocking anything. Just our driver waiting for the others to take their 10 minute showers. A woman came out literally screaming at us 3x in under 15 minutes. Driver was polite to the screaming lady and asked where else he should move to and they said just to leave, threatening to call a tow truck saying “You don’t know who they are messing with! I can’t wait to give my tow truck guy some work tonight!” as if we’d just leave 3 of our guys in the shower and get back on the highway if she intimidated us enough. I went inside to try to hurry them and the woman behind the register was directing her to do this cheering her on. It was nuts. I’ve been traveling in large vehicles and trailers all over the US for 20 years and this is the first time I’ve been chased away from a truck stop by screaming women for parking long enough to shower. We left before we got food for obvious reasons. I highly suggest not trying to use the laundry machines. You will get chased away before it’s done.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services are available at Pilot Travel Center in Nitro, WV?
Pilot Travel Center offers gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee. Amenities also include CAT scales, laundry, and premium wifi.
Are showers available at the Pilot Travel Center in Nitro?
Showers are available, and anyone can purchase a shower. Prices vary by location, so it's best to contact the store directly or use the store locator tool to confirm details.
What are the operating hours of the Pilot Travel Center in Nitro?
The travel center is open 24 hours every day, including holidays with regular hours.
What payment methods are accepted at the Nitro Pilot Travel Center?
The center accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and more contactless payments.
Does the Pilot Travel Center offer overnight parking and reserved parking spaces?
Yes, overnight parking and prime reserved parking spaces are available for professional drivers.
Can I purchase propane and access laundry facilities at the Nitro location?
Propane services and public laundry availability vary by location. It's recommended to contact the store or use the locator tool for specifics.
How can customers use apps to enhance their experience at Pilot Travel Center?
Customers can use the Pilot app for mobile fueling, online ordering, reserving parking spots, purchasing eGift cards, and accessing career opportunities.
What nearby food options are available around Pilot Travel Center in Nitro?
Arby's, a fast food and sandwich restaurant, is nearby for customers looking for additional dining options beyond the travel center's fresh foods and snacks.
Are there other gas stations or truck stops close to Pilot Travel Center in Nitro?
Yes, nearby options include another Pilot Flying J gas station, CAT Scale for truck weighing, and Blue Rhino Propane Exchange for propane needs, offering flexibility for travelers in the area.
What nearby services can truck drivers or travelers access near the Pilot Travel Center?
Nearby services include Western Union for financial services, Nitro Construction Services for contractor needs, and Appalachian Truck & Trailer Services LLC for truck repair and tire services, providing convenient support for travelers.
Brand Certified Facts from Pilot Travel Center
This information is certified by Pilot Travel Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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