Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in New Martinsville today.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- RestroomAvailable
Location
Hours
Reviews
4.7
524 reviews
5 stars
447
4 stars
31
3 stars
18
2 stars6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of employees like Michael and Dexter.
Efficiency
Many reviews highlighted the quick service and ability to accommodate customers promptly, often completing repairs in a timely manner.
Trustworthiness
Several customers expressed confidence in the honesty and reliability of the service, noting that they felt valued and well-informed about their vehicle needs.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding pricing and service inconsistencies, particularly related to warranty claims.
- T2tmaston 225 days ago5.0Michael took care of customers in a professional manner, while answering the phone and working with employees to keep them informed.
- JCJosh CarpenterJan 3, 20265.0Service was very good. When I pulled in the got me in quick. Showed me exactly what the issue was. Very professional job. Well done
- CKChelsie KlineJan 2, 20265.0Michael was super helpful with getting us the best price possible for 4 new tires. Best deal around. Def will go back!
- SSSeth SimpsonDec 19, 20255.0My experience here was better than I could have expected. Once arriving, I was greeted promptly by Michael, whom was polite and professional. He walked me through different options for best safety for me and my family. My service was quick and painless. Will definitely bring my vehicle back to NTB. Thank you again.
- CFCosy FranciscoDec 11, 20255.0I am for sure a parts changer. Not a mechanic. I get by working on my Mini Clubman and my Silverado. But let me tell ya….. when I go to this particular spot, I get treated as a truly valuable customer. They listen, offer advice, and we make a plan. It’s always been in my budget. Never an outrageous amount and the work has been done quickly and efficiently. The manager gets right in with his employees what ever the workload. Thank you guys for being trustworthy in today’s society.
Frequently Asked Questions About NTB-National Tire & Battery
What services does NTB-National Tire & Battery in New Martinsville offer?
NTB offers top-brand tires and auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
What are the operating hours of NTB-National Tire & Battery in New Martinsville?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is NTB-National Tire & Battery located in New Martinsville?
It is located at 722 3rd St, New Martinsville, WV 26155, United States.
Does NTB-National Tire & Battery have facilities for customers with disabilities?
Yes, the location has a wheelchair accessible entrance and restroom.
What payment methods are accepted at NTB-National Tire & Battery?
They accept debit cards, checks, and do not require cash only payments.
Can I book an appointment online for services at NTB-National Tire & Battery?
Yes, you can make a reservation through their website at https://www.mavis.com/locations/new-martinsville-wv/.
Are there any nearby parks where I can relax after visiting NTB-National Tire & Battery?
Yes, Piatt Park and Bruce Park are nearby and great places to relax or enjoy a walk after your visit.
Where can I find nearby automotive-related services around NTB-National Tire & Battery?
Nearby automotive services include Walton Electric (auto restoration and repair), All Seasons Powersports (motorcycle and car dealer), and AUTO PLUS (auto parts and supply store).
Are there dining options close to NTB-National Tire & Battery?
Yes, Pasco's is a nearby Italian pizza restaurant where you can enjoy a meal before or after your visit.
Is there a car rental service near NTB-National Tire & Battery in New Martinsville?
Yes, Enterprise Rent-A-Car is nearby and offers car and truck rental services.