Pilot Travel Center

3.9
1454 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Morgantown, WV! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2309 Smithtown Rd, Morgantown, WV
26508, United States

Hours

Reviews

3.9
1,454 reviews
5 stars
642
4 stars
403
3 stars
199
2 stars
72
1 star
138

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the friendly and helpful staff, there were also reports of rude behavior from certain employees.

Cleanliness

The cleanliness of the facility was frequently mentioned, with some customers noting clean restrooms and showers, while others reported dirty conditions.

Parking Issues

Numerous reviews highlighted the limited parking availability and difficult layout for larger vehicles, making it challenging for truck drivers.

Food Quality

Customers expressed disappointment with the food options, citing issues with availability and freshness, particularly during busy hours.

Facility Layout

The layout of the gas pumps and access points was criticized for being unsafe and inconvenient, especially for larger vehicles.
  • SS
    SHOwSHOrTAge
    5 days ago
    1.0
    Parking is nearly $25 a night. Don't take your reset here and may God help you if you break down, because they won't. Sweet tea is watered down, but snack selection was good.
  • DK
    Daniel Kirby
    Dec 19, 2025
    1.0
    Fuel pumps off. No fuel. Friday Dec 19 4:07 How about a sign or a notice?
  • GM
    Gaylon Morris
    Dec 3, 2025
    4.0
    Very tight for trailers on the non diesel side.
  • VR
    Vuk R
    Nov 24, 2025
    1.0
    Staff is awsome! Nice and clean facility. BUT PARKING IS PAY TO PARK LITERALLY, ALMOST $25! From 40-50 spots, only 6-7 free. Looks like Pilot doesn't make enough money on fuel!
  • AM
    Angel R. Machiavelo
    Nov 1, 2025
    3.0
    Place is okay, food, clean, and laundry / showers... Give 3 Stars just for that, other things like reserve parking for truck is way too expensive $23 dollars plus taxes , is not good for a small truck stop like that,

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.