Goodyear Auto Service

4.2
355 reviews

About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
149 Greenbag Road, Morgantown, WV
26501-7157, United States

Hours

Reviews

4.2
355 reviews
5 stars
253
4 stars
29
3 stars
15
2 stars
3
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Josh, Danny, and Darin for their professionalism and willingness to assist.

Service Quality

While some reviews highlighted excellent service and quick turnaround times, others reported issues with incomplete work, such as unperformed oil changes and misdiagnosed repairs.

Appointment Issues

Several customers expressed frustration over lost or unhonored appointments, leading to long wait times and poor communication regarding service availability.

Pricing Concerns

There were mixed reviews about pricing, with some customers feeling they received fair prices for services, while others felt they were overcharged or misled about costs.

Trustworthiness

A number of customers noted a lack of trust in the service provided, citing experiences of being upsold unnecessary services or receiving incorrect information about vehicle conditions.
  • JJ
    Jamie
    6 days ago
    1.0
    If you wanna waste your only day off setting two hours and 45 minutes on changing four tires and watching a guy hopping your truck brand new truck without putting plastic or anything down and throws his clipboard on the dash then just come out. You have to go back because they only did half to work and then they say it’s your fault. Yeah then go to that place. It’s sad. The woman beside me went in for an oil change in an hour and 45 minutes is what she waited also, they said my tire sensors were bad. They were good when I brought it in there when I left there I made it 7 miles up the road and the lights came on took it back to them the following day after work and then they said well the sensors must be bad will not be taking anything else here.
  • BB
    Blu
    Nov 15, 2025
    5.0
    My 2nd time here and has been a great experience. I've talked to Danny a couple times and has always been kind and friendly, so are the other staff. Tires were installed correctly and the psi was correct all around. Thanks again.
  • SP
    Shawna Pignanelli
    Nov 14, 2025
    1.0
    Took my car there on 10/17/2025 through my warranty with a sound and vibration when curving right… to them there was nothing he drove it and checked the fluids…. Today 11/14/25 took it back to original place of purchase who found that the LF wheel bearing needed replaced… please have your staff do better
  • KA
    K A
    Nov 7, 2025
    5.0
    Danny and Josh were wonderful! They quickly found out what was wrong with my car by taking it for a drive. Can’t recommend them enough! Very friendly and helpful guys!
  • BJ
    Bradley Jeffries
    Oct 25, 2025
    5.0
    Good place to get tires. Professional and efficient. Good guys to deal with. When changing tires they let me know I needed brakes on the rear of the car which I was thankful for because I didn't know I needed them 😁

Frequently Asked Questions About Goodyear Auto Service

What automotive services does Goodyear Auto Service offer?

Goodyear Auto Service provides full-service tire sales and automotive repair, including oil changes.

What are the regular business hours of Goodyear Auto Service?

The shop is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.