Enterprise Rent-A-Car

4.1
529 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Morgantown Municipal? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Morgantown Municipal today.

Location

Enterprise Rent-A-Car
1739 Mileground Rd, Morgantown, WV
26505, United States

Hours

Reviews

4.1
529 reviews
5 stars
334
4 stars
67
3 stars
29
2 stars
25
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with several employees mentioned by name for their exceptional service.

Rental Availability

Numerous reviews highlighted issues with vehicle availability, including last-minute cancellations and overbooking, leading to customer dissatisfaction.

Cleanliness and Condition

While many customers noted that the cars were clean and well-maintained, some reported receiving vehicles that were in poor condition or not as requested.

Efficiency

Several customers appreciated the quick and smooth rental process, although some experienced delays due to staffing shortages.

Pricing Concerns

Some customers expressed dissatisfaction with rental prices, feeling they were high, especially in the current economy.
  • AH
    Antonio Carlos Luperni Horta
    4 days ago
    2.0
    I rented the car for just one day, picked it up on Friday at the end of the day, and returned it on Saturday in the late afternoon, but the store charged me for two days. I called to complain and the customer service was very helpful, saying that they requested a refund. However, three days have passed and the same amount is still on my credit card.
  • PC
    Paula Copen
    Nov 7, 2025
    5.0
    Had to have body work done to my car, they picked me up at the body shop. The gentleman driving was very friendly and kind, helped me get my son's carseat installed and helped carry the seat into enterprise building for me. I don't remember his name, but amazing guy. Once inside Silas got us set up with a rental quickly, answered all questions I had, and made sure I had his contact information if I had any issues (I didn't). I was able to leave the rental at the bodyshop for drop-off. I just called them to let them know I had, and they took care of everything. Very easy process, friendly staff, nice rental Nissan Rouge
  • DH
    Denzil Harper
    Nov 3, 2025
    1.0
    The web site accepts PayPal to secure reservations but at store locations they don’t accept PayPal. They don’t accept cash
  • MR
    Mary R
    Oct 26, 2025
    5.0
    Great staff, really clean car, and very smooth and pleasant rental experience. Highly recommend this location.
  • PU
    Paws Up
    Oct 21, 2025
    5.0
    Excellent customer service! Destiny went above and beyond to have the vehicle we needed ready for pickup at another location. She made the entire process easy and worry-free, taking care of every detail. Thank you, Destiny, for your outstanding follow-up and commitment to meeting our needs — truly a great experience!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at Morgantown Municipal?

You can choose from a wide selection including compact cars, passenger vans, family SUVs, and luxury cars.

What are the operating hours for Enterprise Rent-A-Car at Morgantown Municipal?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, and on weekends from 9:00 AM to 1:00 PM.