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Jiffy Lube

4.4
(834 reviews)

Business Details

1109 N Queen St, Martinsburg, WV
25401, United States
(304) 263-5516
https://www.jiffylube.com/locations/wv/martinsburg/745

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MARTINSBURG. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1109 N Queen St, Martinsburg, WV
25401, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 5:00 PM
Sunday9:00 AM - 4:00 PM
5/25/20268:00 AM - 6:00 PM
7/4/20268:00 AM - 5:00 PM
9/7/20268:00 AM - 6:00 PM
11/26/20268:00 AM - 6:00 PM
12/25/20268:00 AM - 6:00 PM
1/1/20278:00 AM - 6:00 PM

Reviews

4.4
834 reviews
5 stars
602
4 stars
119
3 stars
31
2 stars
15
1 star
67
  • ZM
    Zach Moore
    4 days ago
    5.0
    In at 835 out by 9. They always treat me good at this one. Went to valvoline once and it was a mistake.
  • JC
    Jason Chambers
    Apr 16, 2026
    1.0
    Absolutely worst customer service I have received from any mechanic. This is not a good place to go. Dude wouldnt even listen to what I was trying to say.... My money will go elsewhere
  • CY
    cynthia young
    Apr 15, 2026
    5.0
    Excellent and supportive customer service. My service was efficient and professional. I truly recommend Jiffy Lube for your oil change service.
  • PB
    Peggy Bariatric
    Apr 10, 2026
    5.0
    2nd time I’ve been and was in and out in no time at all. Also like that they don’t try to sell you services you don’t really need
  • SC
    Shelia Mathis Carroll
    Mar 20, 2026
    1.0
    SCAMERS I arrived at 5pm, they don't close until 6:30pm. I was rushed around the building thinking there was a long line. There was NO LINE. They completed the oil change in under 10 minutes. First they charged me for special oil my car needed, over $100, that turned out not to be special oil from other mechanics and Toyota. I paid for the Signature Service that was suppose to include, topping off fluids, air in tires, windows cleaned, vacuum inside car, etc. Just what I mentioned should have taken at least a ½ hour. I even asked the guy, did you check my tire pressure and fill my one tire that I knew was low? He said, Yes. He did Not!!! As I thought about how quick they claimed they did everything, I pulled over into Sheetz, checked my tires, ALL were low! I opened my hood to see id they topped off the fluids, They did NOT!!! BOTH Front and Back windowshields were still Dirty! They DIDN'T Vacuum the inside! The ONLY THING they did was change the oil filter, because I looked under the car to make sure. They put out in it, because they had drained the old oil out, I can't say if they put special oil in it, like they claimed. BUT, 3 MONTHS later, my light came on in my car stating it NEEDED an OIL CHANGE. This should Not have happened, because i am a Senior and hardly drive my car. This time I took it to the Toyota dealer to have everything done correctly. The Toyota mechanic told me that had it been done right, the least amount of time for my car to need Another Oil Change, should have been 6 Months. I also contacted the Main Office of Jiffy Lube and put in a complaint, but was told, that This Location is privately owned and they would pass my complaint to them. NOTHING HAPPENED!!! BEWARE!!!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

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