Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Martinsburg.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
166 reviews
5 stars
121
4 stars
15
3 stars
4
2 stars
4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some customers praising friendly and efficient staff, while others reported issues with attention to detail and service execution.
Pricing Transparency
Customers expressed concerns about misleading pricing and unexpected charges, leading to dissatisfaction with the overall cost of services.
Staff Professionalism
While many reviews highlighted friendly and knowledgeable staff, there were instances of unprofessional behavior and lack of experience noted by some customers.
Efficiency
Several customers appreciated the quick service and ability to stay in their vehicles during oil changes, although some experienced longer wait times.
Customer Experience
Overall, many customers reported positive experiences with staff interactions, but there were notable complaints about pressure tactics and upselling.
- HHHeather HottNov 15, 20251.0Didnt have my filter after declining their radiator service 🙄
- KLKrista LoveNov 7, 20251.0Got my daughter's oil changed at the Martinsburg location and just recently went to change her oil and they have stripped her oil plug off to where we're at a standing point. Tried to call this morning to see what we can figure out and no answer I would not recommend this place for nothing the oil filter is all bent up and put on it makes me wonder if they even changed her oil last time I feel like they took advantage of my daughter
- JWJustin WearingNov 5, 20255.0Thanks to Stephen and the rest of the guys. I assumed my oil change would be complicated, but I wasnt expecting it to be as complicated as it was. The guys went above and beyond to get it done in as timely as a manner as they could. Definitely will be back, and hopefully one or two of those guys will be there to remember how to do it.
- RBRyan BinghamOct 24, 20251.0This place will charge you for work they dont actually do! Said i had a drain plug that was causing a leak, charged me to replace it and never replaced the plug. Beware if they are liars!
- PCPolly CaneteOct 20, 20255.0JOSHUA, EVAN, and TRAVIS were all so nice and helpful. I felt as though they went above and beyond with my oil change and tire rotation. Joshua and Evan were both educating me on what services they recommended. Definitely will be coming back!
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Martinsburg offer?
Valvoline Instant Oil Change offers quick, 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles in Martinsburg.
Where is Valvoline Instant Oil Change located in Martinsburg?
It is located at 25 Brian Drive, Martinsburg, WV 25405, United States.
What are the operating hours for Valvoline Instant Oil Change in Martinsburg?
The shop is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Valvoline Instant Oil Change accept credit and debit cards?
Yes, they accept debit cards, credit cards, and mobile NFC payment methods.
Is an appointment required to get vehicle maintenance services at this Valvoline Instant Oil Change location?
No, appointments are not required; you can visit anytime during operating hours for services.
Can Valvoline Instant Oil Change service auto air conditioning systems and car batteries?
Yes, they provide auto air conditioning services as well as car battery sales and maintenance.
What nearby automotive services can customers visit close to Valvoline Instant Oil Change in Martinsburg?
Nearby automotive options include Rapid Lube for oil changes and Roger's Tire & Auto Service for tire needs, both convenient alternatives or complements to Valvoline's services.
Are there places nearby where customers can shop for auto parts or tools after servicing their vehicle?
Yes, Fisher Auto Parts offers auto parts retail, and Harbor Freight Tools is nearby for hardware and tools, useful for customers who want to do additional vehicle maintenance or repairs.
What local amenities are near Valvoline Instant Oil Change for customers to visit before or after their appointment?
Customers can visit The Copper Still Pub & Grill for food and drinks or Secret Scoop Society for ice cream and smoothies near the service location.
How can I find more information or contact Valvoline Instant Oil Change Martinsburg?
You can visit their website at https://store.vioc.com/wv/martinsburg/25-brian-drive or call their main phone: +1 304-263-6890 for more details.