Brand Certified
Valvoline Instant Oil Change
4.3(187 reviews)
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Business Details
25 Brian Drive, Martinsburg, WV
25405, United States
Certified by Valvoline Instant Oil Change • Mar 01, 2026
(304) 263-6890
Certified by Valvoline Instant Oil Change • Mar 01, 2026
https://store.vioc.com/wv/martinsburg/25-brian-drive
Certified by Valvoline Instant Oil Change • Mar 01, 2026
About
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Martinsburg.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Hours
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Reviews
4.3
187 reviews
5 stars
137
4 stars
18
3 stars
4
2 stars
4
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with several specific mentions of individual employees providing exceptional service.
Service Quality
While many reviews highlighted quick and efficient service, there were notable complaints about mistakes made during oil changes and upselling tactics.
Communication
Customers appreciated clear communication regarding services performed and recommendations, although some felt there were instances of pressure to accept additional services.
Pricing Issues
Several reviews mentioned unexpected charges and concerns about being overcharged for services not rendered, leading to distrust among some customers.
Mixed Experiences
Overall, while many customers had positive experiences, there were significant complaints regarding service quality and management responses to issues.
- ADAngel Domino2 days ago1.0I did not know this location was no longer Rapid Lube. I was already there and the technician was nice but I feel they rip people off. They tried to get me to buy a simple filter for an extra $70. Checked my lights and signals and told me I was good even though I had a headlight out that I knew about. Told me I had an oil leak at my oil pan gasket but didn’t say how many quarts low I was. Topped off all my fluids yet 5 days later I was out of antifreeze and blew my thermostat and radiator. The mechanic showed me my leak and all the gunk in my cap from the radiator.
- DPDavid PandoFeb 21, 20265.0This location is great. Awesome employees and always in and out very fast.
- KCKristina CFeb 19, 20264.0The people are always so friendly and they get things done quickly!! This is by far my favorite location.
- TPTJ PitzerJan 27, 20265.0Best service I have ever had. Everyone at this facility makes you feel welcome while at the same time they know you are in a hurry. Fantastic professionalism with a true old school caring approach. Thank you Valvoline-Martinsburg. Service is not listed below but they performed a radiator flush for me
- JPJames PooleJan 27, 20265.0Stephen and Shawn were absolutely exceptional! Both were extremely knowledgeable, professional, and took the time to clearly explain the services. I came in for a coolant system flush, and Shawn went above and beyond by pointing out a couple of potential issues after finding leaks under my vehicle. I was genuinely impressed (in the best way) by the level of care and service I received. Highly recommend!
Brand Certified Facts from Valvoline Instant Oil Change
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