Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Martinsburg.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
171 reviews
5 stars
124
4 stars
16
3 stars
4
2 stars
4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences, with many praising the friendly and efficient service, while others expressed concerns about attention to detail and communication.
Pricing Issues
Several reviews highlighted discrepancies between advertised prices and actual charges, leading to customer dissatisfaction.
Staff Professionalism
While many customers appreciated the professionalism and knowledge of the staff, some noted instances of inexperienced or unprofessional behavior.
Customer Experience
Overall, the customer experience varied significantly, with some praising the quick service and friendly staff, while others reported negative experiences related to service quality and upselling.
- JJjoshua5 days ago5.0compared to going to the dealer they are a fraction of the cost. I noticed they atmosphere is incredible for how they interact with each other. very professional
- BJBlake JohnsonDec 19, 20251.0BEWARE!! Take your vehicle elsewhere! My husband took our truck in for a simple oil change. The technician stated the radiator fluid was in need of being flushed and performed the service. Parked the vehicle in our driveway and went to drive it 3 days later and noticed radiator fluid had all leaked out. Took it back to them, 4 technicians all confirmed there was a leak but couldn’t tell where it was from. They told us they would be opening a claim so we could have it repaired. One day later they call back to tell us they are denying our claim because there is “no evidence” it was their fault. Funny because there was no leak prior to taking it to them and now there is. Manager was a jerk and demanded pictures of small internal parts in order to take responsibility. When asked if he could tell us why the service was suggested, he had no answer because it wasn’t documented. When we took the vehicle back after noticing the leak, they failed to document that either. Technicians are inexperienced, unlicensed and unsupervised. We have since had another mechanic and shop look at it and they have all confirmed this is definitely their fault. However this has put us out of our family vehicle right at Christmas destroying any plans we may have had and hindering our ability to go to work.
- AMAdam MarshallNov 23, 20255.0Professional and proficient. Highly recommend!
- HHHeather HottNov 15, 20251.0Didnt have my filter after declining their radiator service 🙄
- KLKrista LoveNov 7, 20251.0Got my daughter's oil changed at the Martinsburg location and just recently went to change her oil and they have stripped her oil plug off to where we're at a standing point. Tried to call this morning to see what we can figure out and no answer I would not recommend this place for nothing the oil filter is all bent up and put on it makes me wonder if they even changed her oil last time I feel like they took advantage of my daughter
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Martinsburg offer?
Valvoline Instant Oil Change offers quick, 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles in Martinsburg.
Where is Valvoline Instant Oil Change located in Martinsburg?
It is located at 25 Brian Drive, Martinsburg, WV 25405, United States.
What are the operating hours for Valvoline Instant Oil Change in Martinsburg?
The shop is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Valvoline Instant Oil Change accept credit and debit cards?
Yes, they accept debit cards, credit cards, and mobile NFC payment methods.
Is an appointment required to get vehicle maintenance services at this Valvoline Instant Oil Change location?
No, appointments are not required; you can visit anytime during operating hours for services.
Can Valvoline Instant Oil Change service auto air conditioning systems and car batteries?
Yes, they provide auto air conditioning services as well as car battery sales and maintenance.
What nearby automotive services can customers visit close to Valvoline Instant Oil Change in Martinsburg?
Nearby automotive options include Rapid Lube for oil changes and Roger's Tire & Auto Service for tire needs, both convenient alternatives or complements to Valvoline's services.
Are there places nearby where customers can shop for auto parts or tools after servicing their vehicle?
Yes, Fisher Auto Parts offers auto parts retail, and Harbor Freight Tools is nearby for hardware and tools, useful for customers who want to do additional vehicle maintenance or repairs.
What local amenities are near Valvoline Instant Oil Change for customers to visit before or after their appointment?
Customers can visit The Copper Still Pub & Grill for food and drinks or Secret Scoop Society for ice cream and smoothies near the service location.
How can I find more information or contact Valvoline Instant Oil Change Martinsburg?
You can visit their website at https://store.vioc.com/wv/martinsburg/25-brian-drive or call their main phone: +1 304-263-6890 for more details.