J R's Frame & Body

Reviews

• WG

  Warren Grace

  Nov 11, 2025
  5.0
  Outstanding automobile repair of my Tacoma truck. Reasonable price. Strongly recommend.
• AI

  Amber Indigo

  Jul 22, 2025
  1.0
  Do not recommend this body shop. This business has had my vehicle for 9 weeks now with no end in sight. In addition to not repairing my vehicle in a timely manner, Christine called to tell me that my vehicle was broken into while on a lot they don’t own but had permission to use and the lot was not monitored by cameras. She asked me to come down to check my vehicle for missing items. I went to this body shop for the first time in my life roughly 6 weeks after my car was towed there from another location and they couldn’t find my car keys. After experiencing terrible customer service, they found my keys and I inspected my vehicle. Since my accident occurred 3 days after my wedding, we had wedding jewelry in the vehicle that was stolen. Christine told me to submit the receipts and that I would be reimbursed by their insurance. I submitted the receipts and got a call a week later from Christine, saying there is a sign posted in their lobby that says “not responsible for lost or stolen items” which I never saw bc I never visited the business until after my car was broken into under their custody. After 9 weeks, I am just now hearing, through my insurance adjuster, that this business is saying the vehicle might be totaled as there is frame damage that cannot be repaired. I still have no idea what the status of my vehicle is and I no longer have rental car coverage through my insurance because this business has taken an inordinate amount of time to even look at my damaged car.
• MF

  MissRobinson Fit

  Jul 22, 2016
  5.0
  A friend recommended this shop to me after an unfortunate accident that all but destroyed the front end of my car. I had never had an accident of this scale that didn't "total" the car, and had no experience dealing with an insurance agent to get things rolling. The owner of J R's (J R himself) took the time to tell me step by step EVERYTHING that I needed to do and did most of the communications/contacting agencies himself. The work they did in replacing the front body and door of my car was flawless. More than one person commented that my car looked better after their repairs than it did when I brought it home off the car lot! If you need body work, on any scale, contact these guys! It's worth the trip to Marmet.

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