AutoZone Auto Parts

Reviews

• JJ

  Jake

  Feb 8, 2026
  1.0
  This place took the only person that knew about vehicles and fired them over a part that the worker attempted to help a veteran get off the side of the road with. the veteran didn’t use the part never took it out of the box returned it just hours later on the same day. Now it takes you 35 minutes just to have a simple part looked up because no one knows what they’re doing. Like two people on that place actually put in the effort the rest are worthless. The short red head lady needs to be fired. She’s very rude unprofessional a just a mean person. The new commercial guy has no idea what he’s doing either messed up orders can’t find nothing. No one knows how todo a simple return without a full blown panic attack being a commercial customer along with many other commercial customers have pretty much stopped using Autozone all together. This place is a joke. Fire the new workers Autozone hired and hire back the two guys you fired they actually had customers service and actually cared about the customers. They weren’t there just for a pay check they loved the job and actually helping people. Also have contacted the regional managers regarding this aswell as the District manager they refuse to respond to the matter. This is not how business should be conducted. WOULD NOT RECOMMEND THIS STORE UNTIL THEY FIX THE PROBLEMS
• CL

  Chrissie's Life

  Dec 11, 2025
  1.0
  I called to check for a part for my son's truck. First I will say I've always had awesome service at this location before. The lady answered the phone and said hello. When I asked if I was calling auto zone she said yeah. Then I told her I had bought a part the other day and it is in the system with the make and model. She stated I wasn't in the system and said so what do you want. She looked up my part said they didn't have it. I had to ask if it was at a nearby store. She didn't offer to order it or anything. Seemed I was bothering her. I ended up going to Edwin miller blvd Auto zone and they took care of me. Low and behold, I was in the system. I've heard there was a new manager at this store and I'm not happy about the service she gives. I live in Inwood but will be driving to mtsb AutoZone to give them my business. You(new store manager) need to work on your customer service skills if you want others to shop at your location.
• JC

  joshua campbell

  Nov 11, 2025
  5.0
  Awesome worker's
• RR

  Robert Rogers

  Oct 2, 2025
  5.0
  They are always there for me and they are very professional

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