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Brand Certified

Enterprise Rent-A-Car

4.2
(253 reviews)

Business Details

26 Riverside Dr, Fairmont, WV
26554, United States
(304) 366-3600
https://www.enterprise.com/en/car-rental/locations/us/wv/fairmont-6834.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Fairmont, WV? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fairmont location today.

Location

Enterprise Rent-A-Car
26 Riverside Dr, Fairmont, WV
26554, United States

Hours

Reviews

4.2
253 reviews
5 stars
174
4 stars
24
3 stars
11
2 stars
11
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service.

Vehicle Availability

There are frequent complaints about the availability of reserved vehicles, with several customers reporting that their reserved cars were not available upon arrival.

Cleanliness and Maintenance

Most customers noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.

Reservation Issues

Multiple reviews highlighted issues with reservations not being honored, leading to dissatisfaction among customers.

Overall Experience

While many customers had positive experiences, there are significant concerns regarding management and communication, affecting overall satisfaction.
  • MY
    Mike Yost
    Feb 9, 2026
    5.0
    Easy easy easy staff was awesome 😎
  • NW
    Nancy Weed
    Feb 9, 2026
    1.0
    1 star because I can't give no stars. I have used enterprise many times but now I plan on only going though Budget. Was in Fairmont WV-and my car broke down called the office was told we don't rent to out of state license unless you have a MAJOR credit card. If we have to use a Bank card we charge double. Hung up with them called Budget in Morgantown WV and they had a van and no problem. NEVER will use enterprise. Worthless and telling a consumer that the company will charge double is a great way to lose business.
  • NV
    Nicholas Vutsinas
    Jan 27, 2026
    5.0
    Friendly and knowledgeable.
  • AB
    Amber Balsinger
    Jan 17, 2026
    5.0
    Tyler was an angel today, staying a little over his shift just so I could get my rental after being in an accident today! Amazing service, I can’t thank him or praise him enough
  • GM
    George Miller
    Dec 13, 2025
    5.0
    From pickup to drop off, the team in Fairmont knocked it out of the park! Couldn’t have asked for a more considerate crew. Thanks

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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