NTB-National Tire & Battery

Reviews

• BS

  Beth S

  Mar 13, 2026
  5.0
  Extremely fast and affordable tire replacement. We'll be back soon for other services. Thanks for helping us out today!
• RH

  Rancie Hannah

  Mar 10, 2026
  5.0
  Great place I was at Walmart and I called ntb in Dunbar at 5:50 with out no hesitation they told me to come on in even tho they closed at 6pm think u Kevin and Dyllan for getting me in u guys are awesome
• GO

  Galon Olson

  Mar 8, 2026
  1.0
  Made an appointment for 2pm and arrived at 1:45pm. Service is for 4 new tires and alignment. I wasn’t even checked in until 2:20pm. Guy said it would be two hours and completed by 5pm since that’s when they close. Additionally the original quote over the phone was $1350 for everything including taxes. Now the guy at the desk is saying that the quote only included the tires. Alignment, disposal, and taxes are extra bringing the cost over $1600. Unfortunately I can’t wait until tomorrow and need to have my tires replaced. Fast forward 4 hours…Here it is 6pm no vehicle and I’m now told it’s going to be another hour. How the hell do you operate a business like this? Never going back to NTB and highly recommending everyone I know to avoid them like the plague.
• KF

  Kevin hillbilly Fisher

  Feb 27, 2026
  1.0
  Took my daughter's truck in for an alignment i could already tell the man on the counter had an attitude as soon as we walked in, an hour later he called to tell us her truck wasn't worth fixing it had so much wrong with it, first thing on his list was struts. I informed him a 2006 gmc truck has torsion bars not struts he said and I quote "struts,shocks, torsion bars it's all the same" no sir it's definitely not!, her estimate totaled $5906.00 to replace "recommended parts to be replaced ". Today we went to another shop she got her truck alignment for $107.00 and didn't need any replacement parts whatsoever. Be very aware of parts they "recommended" be replaced.
• MM

  Mike Mullins

  Feb 13, 2026
  5.0
  I needed new tires for my truck. Setting up an appointment online for purchase and installation was easy and I was able to schedule additional services too. Checkin was quick and easy too. I was even able to get some work done using free WiFi. The technician found some other wear parts needing replaced and gave me a quote so I was able get everything installed on the same visit. The manager, Dyllan, checked on me several times during my wait and offered me a ride if I needed to go anywhere. When I got in my truck I couldn't believe how smooth the ride was and precise the steering was. The warranty on parts and labor was explained, and I was surprised to have received a discount IN ADDITION TO the instant manufacturer's rebate. NTB Dunbar WV provides the quick, careful, quality service I expect and I will definitely use this shop again.

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