About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Dunbar today.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- RestroomAvailable
Location
Hours
Reviews
4.3
1,003 reviews
5 stars
754
4 stars
47
3 stars
41
2 stars
27
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and accommodating, particularly highlighting employees like Shaun, Tyler, and Dyllan.
Efficiency
Several reviews noted quick service and timely repairs, with many customers expressing satisfaction with the speed of service.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality, including long wait times and unresolved problems after service.
Communication
Customers appreciated clear communication regarding services and pricing, although some felt pressured into additional services.
Quality of Work
Feedback was mixed regarding the quality of work, with some customers experiencing issues post-service, such as improper balancing or damage to their vehicles.
- ESEva Sullivan4 days ago5.0Shaun was very helpful and made the experience quick and effortless! I would definitely recommend working with him! Thank you!
- CJClarence Stone, Jr.Nov 13, 20254.0Received great customer service for services to vehicle and will be returning in the future. Thank you to Shaun and the crew for their attention.
- AGAnaMarie GosaNov 4, 20255.0This place is the only place I’ll go for my vehicle. Tires, oil changes, or whatever, they are always so quick and thorough with it! Shaun does amazing at making sure you know what’s wrong and the different options you have. 5 stars always.
- ADAlyssa DawnOct 29, 20255.0Shaun did any absolutely amazing job! I tried to get my tires at another place and had the appointment set for over a week just to show up and find out they hadn't even ordered them. I started panicking a little as I needed them today for my inspection and worked the rest of the week. NTB actually had my tires in stock which was a miracle in of its self as they are a weird size and weight and I typically have to order them. Then Slaun allowed me to come in and immediately put them on for me and completed my inspection. Absolutely saved my day and I will definitely be coming back and recommending everyone else too!
- ATAdam TaylorOct 22, 20251.0I arrived for a Wheel Alignment, staff was nice at the time. It was simple wheel alignment but became a 2 day event due to Technician supposedly not have the correct tool for draglink adjustment although All parts were brand new and lubricated able to be adjusted by hand! Because I had to return I had an additional hour of travel time to achieve an Alignment and having the Shop Mechanic stating he was able to perfom adjustment by hand was upsetting. Due to being disabled I was unable to get down low to inspect work but a week later when I was able to wash my truck I realized that the New Rims were damaged in several locations from Alignment Tool mounting x2 on new rims and gouging where Technician bumped into the rims with it on New Rims with Less then 500 miles on them. When returned to store to discuss situation with assistant manager he stated there not at fault for this and he's not admitting fault. Wow! I've always used NTB for service and never had this issue before on any other Alignment or services period, but this has been so unpleasant I doubt I'll ever return for services after this and Customer Service provided by store representatives
Frequently Asked Questions About NTB-National Tire & Battery
What types of auto services does NTB-National Tire & Battery offer?
NTB offers tire sales and services, brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Where is NTB-National Tire & Battery located?
It is located at 300 10th St, Dunbar, WV 25064, USA.
What are the operating hours of NTB in Dunbar?
NTB is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does NTB-National Tire & Battery have wheelchair accessible facilities?
Yes, NTB has both a wheelchair accessible entrance and restroom.
What payment methods are accepted at NTB-National Tire & Battery?
NTB accepts debit card and check payments; they do not require cash only.
Does NTB-National Tire & Battery have certified mechanics on site?
Yes, certified mechanics are available to perform vehicle services at NTB.
How can I book a service appointment with NTB-National Tire & Battery?
You can make a reservation through their website https://www.mavis.com/locations/dunbar-wv.
Which nearby places can I visit before or after servicing my car at NTB?
Nearby you can visit McDonald's for a quick meal, City National Bank for banking needs, or JOANN Fabric and Craft Stores if you're interested in crafts and fabrics.
Where can I find nearby dining options around NTB-National Tire & Battery?
You have various dining options such as Karubees Jamaican Restaurant, Sicilia's Pizzeria, China Star Chinese restaurant, Taco Bell, and Serena Hot Spot Bar and Grill.
Are there convenient services near NTB for errands like shipping and banking?
Yes, nearby there is a UPS Access Point location for shipping and WesBanco Bank for banking services.