Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in CHARLESTON.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
184 reviews
5 stars
118
4 stars
31
3 stars
9
2 stars
3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some customers praising fast and professional service, while others reported issues with incomplete work and unprofessional behavior.
Pricing Concerns
Customers expressed concerns about high prices compared to competitors, with some feeling misled about service costs.
Staff Attitude
Feedback on staff friendliness is generally positive, but there are notable complaints about rudeness and unprofessionalism from certain employees.
Efficiency
Many customers appreciated the quick service and convenience of the oil change process, often highlighting minimal wait times.
Customer Support
Issues with customer service follow-up were reported, particularly regarding unresolved complaints and lack of communication from management.
- NZNoah ZNov 15, 20251.0Been here twice this year and both times sucked. My girlfriend brought my car in to get the engine flushed, oil changed, and air filters changed and they only changed the oil. They said they don't do anything else for Volvos even though they are right down the road from a Volvo dealership. They said they would flush the engine but it didn't show up on my invoice so maybe it's free??? But I doubt that. They weren't very friendly to my girlfriend either.
- ADAnthony DetweilerOct 13, 20255.0Fast and professional!
- JHJared HolmesOct 9, 20254.0Fast and convient. Customers are eligible for a discount on their oil change service by calling the Valvoline customer service line. I have been able to save anywhere from $7=$25 dollars on a full synthetic oil change. This coupon is sent by either email or text message immediately for use at specific locations. Corporate locations honor larger coupons while franchised locations honor the lesser I've found. Other accessories like cabin air filters are much more affordable at local auto part stores or online shopping. For ex. a cabin air filter is $39.99 at Valvoline vs. in store purchase at $12=$25 depending on your make and model. Hope this helps!
- BMBrishen MillerAug 23, 20255.0Always go for a drive through oil change. Especially when road tripping. Valvoline is of the best and most popular.
- SBSteve BeeJul 21, 20254.0Friendly place with no appointment necessary. They will change your oil for $30.90 plus tax with you providing the oil and filter. I like to know that I'm getting the proper Mobil 1 Dexos oil put in my car. They asked if they could check the cabin filter. I said yes, and it was so clogged thst it it was probably the original from 2015, so I allowed them to put in a new one. They didn't have hepa filters, but just the cheapest paper filters that you can buy from Walmart for $7.97 . Shame on me for not asking what they charged, $40.00!! ($39.99) Yup, shame on me! I should have known better. Thus, the 4 star rating. They do a good job on the oil change. Just be aware to ASK what they charge for extra services.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Charleston offer?
Valvoline Instant Oil Change offers quick, 15-minute oil changes while you stay in your car, as well as a wide range of preventive vehicle maintenance services including oil lube and filter service, auto air conditioning service, car battery replacement, and general auto repairs.
Where is Valvoline Instant Oil Change located in Charleston?
It is located at 399 RHL Boulevard, Charleston, WV 25309, USA.
What are the hours of operation for Valvoline Instant Oil Change on weekends?
On Saturdays, it's open from 8:00 AM to 6:00 PM, and on Sundays, from 10:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for services?
No, appointments are not required to receive services at this location.
What payment methods are accepted at Valvoline Instant Oil Change on RHL Boulevard?
They accept credit card, debit card, and mobile NFC payments for customer convenience.
When did Valvoline Instant Oil Change at 399 RHL Boulevard open?
This Valvoline location opened on February 14, 2000.
Are there any holiday closures for Valvoline Instant Oil Change in Charleston?
Yes, the store is closed on November 27, 2025 and December 25, 2025 for holidays.
What auto-related services are available near Valvoline Instant Oil Change on RHL Boulevard?
Nearby you can find Speedway gas stations for fuel and Acme Auto Detailing for vehicle cleaning services, making it convenient to service your entire vehicle maintenance needs in one area.
What dining options are near Valvoline Instant Oil Change in Charleston?
Logan's Roadhouse, a barbecue and steakhouse restaurant, is nearby, perfect for grabbing a meal before or after your vehicle service.
Are there any health care facilities near Valvoline Instant Oil Change in Charleston?
Yes, Charleston Area Medical Center, which includes emergency room services, is close by, providing easy access to medical care if needed while you visit the area.