Business Details
About
Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Mr. Tire Auto Service Centers
27 Clendenin Street, Charleston, WV
25301, United States
Hours
Reviews
4.3
510 reviews
5 stars
392
4 stars
29
3 stars
11
2 stars
9
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ellen and Greg for their exceptional service.
Timeliness
Several reviews noted quick service, with many customers appreciating the fast turnaround for tire repairs and inspections.
Pricing
While some customers found prices reasonable, others felt certain services, like tire patches, were overpriced.
Quality of Work
There were mixed reviews regarding the quality of work, with some customers experiencing issues like incorrect installations or overlooked repairs.
Appointment Management
Several customers expressed frustration with appointment scheduling and service delays, indicating a need for better management.
- ISIan strikerNov 9, 20251.0Had an appointment scheduled for 11:30 and was informed that they do not check schedules on Sundays and that my wait time would be a few hours. I was willing to wait until I was told they didn't have the tires i had ordered online. Also apparently they only had one technician working. If you value your time avoid this place.
- FCFreda ChampeNov 4, 20253.0The people are very nice. I took my car in to fix a leak and paid close to nine hundred dollars to get it fixed. I took it back the next week because it was still leaking. They said it was just overflow. $900 to fix it and it is still leaking. Apparently what they said was leaking was not the problem. It is not overflow.
- MSMeridith StevensNov 2, 20255.0The store manager was friendly and knowledgeable I was well taken care of they fit me in quickly no appointment needed. Very happy with my emergency tire replacement. Thank you so much for your outstanding customer service.I would give you 10 stars if I could ⭐⭐⭐⭐⭐
- JDJordan DamronOct 30, 20255.0I've trusted Mr. Tire in Charleston for years with all my vehicle maintenance, and this week they truly went above and beyond. After a coolant flush on my 100,000+ mile SUV, I noticed a small leak and brought it back. They quickly topped it off at no cost. Later that day, a major coolant line failed on the highway, leaving me stranded with coolant everywhere and the engine overheating. They immediately arranged a tow and fixed the issue promptly and thoroughly. The team’s professionalism, quick response, and genuine care turned a stressful situation into a positive experience. I’m incredibly grateful and will continue bringing all my vehicles here. Highly recommend Mr. Tire for honest, reliable service!
- ZDZachary DixonOct 27, 20251.0I got new tires here and it comes with an alignment check. After doing the check I was told it needed an alignment so I agreed to the extra $120 cost. After picking up the car it was pulling to the right significantly. I called after I tested it throughly and they could not fix it that day. I was told come back in the morning. I returned at 7:30 AM and was told no one would be in until 8:30, so I returned an hour later. They did resolve the issue, but there was no acknowledgement of the inconvenience they cause or apology. It was just treated like any old person with an alignment issue. I can understand they had some staffing issues this day, but that doesn’t excuse improper work or poor customer service.
Frequently Asked Questions About Mr. Tire Auto Service Centers
Where is Mr. Tire Auto Service Centers located?
Mr. Tire Auto Service Centers is located at 27 Clendenin Street, Charleston, WV 25301, USA.
What services does Mr. Tire Auto Service Centers offer?
They provide dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services. They also specialize in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the business hours for Mr. Tire Auto Service Centers?
The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
How can I contact Mr. Tire Auto Service Centers?
You can reach them by phone at +1-304-343-9541.
Where can I find more information about Mr. Tire Auto Service Centers online?
More information is available on their website at https://locations.mrtire.com/wv/charleston/27-clendenin-street.
Are there any good places to eat near Mr. Tire Auto Service Centers?
Yes, nearby dining options include Captain D's seafood restaurant, Wendy's for fast food and burgers, Shoney's American and burger restaurant, and the Fifth Quarter steakhouse.
What nearby places can customers visit for coffee near Mr. Tire Auto Service Centers?
Customers can visit Starbucks, a nearby coffee shop and restaurant, conveniently located close to the service center.
Are there car wash services near Mr. Tire Auto Service Centers?
Yes, there are several nearby car wash options including Thoroughbred Express, 5Star Carwash, and Center Of Town Car Wash to keep your vehicle clean before or after your service.
Can I stay at a nearby hotel when visiting Mr. Tire Auto Service Centers?
Yes, nearby accommodations include Holiday Inn Express Charleston-Civic Center and Courtyard by Marriott Charleston Downtown/Civic Center for convenient lodging options.
Are there entertainment venues close to Mr. Tire Auto Service Centers?
Yes, customers can visit the Charleston Municipal Auditorium and the Charleston Civic Center Ice Arena, which offer various events and recreational opportunities nearby.