Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
1656 4th Avenue, Charleston, WV
25387, United States
Hours
Reviews
4.2
261 reviews
5 stars
185
4 stars
22
3 stars
14
2 stars
5
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, particularly highlighting Andrew's helpfulness.
Service Quality
Overall, customers reported positive experiences with quick and efficient service, although there were some complaints about diagnostic accuracy and upselling.
Pricing Concerns
Several reviews mentioned that prices were perceived as high, with some customers feeling overcharged for services.
Communication Issues
There were complaints about poor phone service and miscommunication regarding appointments and services.
Integrity and Trust
Some customers appreciated the honesty and integrity shown by the staff, particularly in diagnosing issues without unnecessary charges.
- AMalexander maciaDec 31, 20255.0Was informative and diligent. Really cared about analyzing and addressing the issue.
- JMjoseph mayesDec 27, 20251.0Some lady at a call center made me an appointment to have my Amazon ordered tires installed. I informed her they were 35's. She said it was "absolutely no problem" went to my appointment and they said they couldn't do 35's first why does a tire and service place needs a call center service that have no idea what they're talking about. Bad customer service
- WHwes holdenDec 12, 20255.0Excellent, quick professional service!
- AAAndrew AllenNov 24, 20255.0Oil chane
- GEGreg EdwardsNov 14, 20255.0Here is your 5 stars I brought my jeep in going to have injectors fixed couldn't afford a evaluationThe men there working started the jeep and realized it wasn't the injectors and instead of charging me for it.And doing it anyways, they called me, told me what they thought was wrong with it.Now, my jeep is running fine, and i'm not out.The six hundred dollars that I would have been out at a lot of other places...
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provide comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.
Which tire brands are available at Monro Auto Service and Tire Centers?
They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Monro Auto Service and Tire Centers?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays.
Where is Monro Auto Service and Tire Centers located?
The center is located at 1656 4th Avenue, Charleston, WV 25387, United States.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 304-342-4002.
Can I find Monro Auto Service and Tire Centers online?
Yes, their website is https://locations.monro.com/wv/charleston/1656-4th-avenue, and they have listings on Bing, Google, Facebook, and Yelp.
Are there other automotive repair services near Monro Auto Service and Tire Centers?
Yes, nearby you can find Monro Muffler Brake & Service and Interstate Radiator & Lawnmower Co. for additional automotive repairs.
What dining options are available near Monro Auto Service and Tire Centers?
Nearby dining options include Pizza Hut, Taco Bell, and Rally's at 1667 3rd Avenue for fast and casual meals before or after your visit.
Are there any car dealerships close to Monro Auto Service and Tire Centers?
Yes, nearby car dealerships include Pauley Motor Co, Dutch Miller Subaru, Downtown Ford, Bert Wolfe Ford, and Victory Toyota of Charleston.
What types of businesses surround Monro Auto Service and Tire Centers?
The area features a diverse range of businesses including financial services like Ace's Bail Bonds and Modern Woodmen of America, childcare centers like Charleston Child Care and Learning Center, and retail stores like Kmart and Step By Step shoe store.