Business Details
About
Auto Repair Shop
Link Automotive in Charleston, West Virginia provides complete automotive maintenance repairs for all makes and models. Our technicians know the needs of specific models, and they can provide factory recommended services at suggested intervals to protect optimal performance, safety, and reliability.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.8
155 reviews
5 stars
140
4 stars
4
3 stars
4
2 stars2
1 star
5
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the quality of service, noting thorough diagnostics and effective repairs.
Speed of Service
Many reviews highlighted quick turnaround times for repairs, often completed the same day.
Pricing
Customers appreciated fair and transparent pricing, often noting lower costs compared to competitors.
Customer Service
The staff received high marks for friendliness, professionalism, and effective communication throughout the service process.
Trustworthiness
Several customers mentioned the honesty of the staff, particularly in not upselling unnecessary services.
- LLLet6 days ago5.0Very courteous. I had to change my appointment 3 times- all my fault- but they didn’t seem to mind. Thankfully it wasn’t a car problem- just needed a FOB battery!! But while I was there3 other clients picked their vehicles up and seemed very happy.
- CCChadNov 12, 20255.0I decided to visit Link to get a second opinion after a local dealership told me that the only thing they could do for my 5 year old vehicle was to replace the transmission at a cost of almost $10,000. Link quickly identified that the problem was low transmission fluid that was extremely dirty and needed to be replaced. They corrected the problem for less than $300, saving me thousands and thousands of dollars. These folks are the best and I highly recommend using them. I know all of my vehicles will be going there in the future.
- LHLinda HicksOct 23, 20255.0Service time was great. Work was very satisfactory. Have already recommended them to several of my friends. Try them, you will not be disappointed.
- MTMatthew ThornerOct 17, 20255.0These guys are great, I use them for my company fleet and personal vehicles. They are great about getting or vehicles in and out quickly and the service is great!
- TKTaylorMade KennelsOct 2, 20255.0They installed my headers on my Ram 1500 and my leveling kit. Did a great job and the price is a little stiff, but they cute a break in which I am every so thankful for. I will be bringing back my vehicles from here on out. The service manager came out and talked to me and he was very nice and knowledgeable about his craft. Excellent service and I highly recommend this service shop for all your vehicle needs
Frequently Asked Questions About Link Automotive
What services does Link Automotive in Charleston, WV offer?
Link Automotive provides complete automotive maintenance and repairs for all makes and models, including factory recommended services to ensure optimal performance, safety, and reliability.
What are the operating hours for Link Automotive?
Link Automotive is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
How can I schedule a service appointment with Link Automotive?
You can schedule a service appointment by visiting their reservation page at https://linkauto.io/schedule/.
Does Link Automotive have wheelchair accessible facilities?
Yes, Link Automotive has a wheelchair accessible entrance, parking, and restroom to accommodate customers with disabilities.
What is the contact number for Link Automotive?
You can contact Link Automotive by phone at +1 304-915-2886.
Where is Link Automotive located?
Link Automotive is located at 312 21st St W, Charleston, WV 25387, USA.
Are there other automotive repair services near Link Automotive?
Yes, nearby automotive repair services include Advantage Fleet and Cams Service Center, which offer additional options for vehicle maintenance and repairs.
What nearby car dealerships can I visit when at Link Automotive?
Nearby car dealerships include Todd Judy Ford, Charleston Pools, Nick Colegrove at Dutch Miller Subaru, and Ball Toyota, where you can explore vehicle purchase options before or after your service appointment.
Are there any community centers near Link Automotive?
Yes, the North Charleston Community Center and North Charleston Recreation Center are close by, offering opportunities for activities or events while you wait or after your visit.
Can I find food or refreshments near Link Automotive?
Hot Diggity Dogs, a local restaurant near Link Automotive, is a convenient spot to grab a meal or snack during your automotive service visit.